Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna West

Fairburn,GA

Summary

Dynamic professional with a proven track record in event coordination and guest relations, notably at Conventions. Excelled in creating memorable experiences through exceptional organizational skills and guest management. Achieved significant improvements in event efficiency and customer satisfaction by leveraging strong problem-solving abilities and innovative marketing strategies.

Experienced with event coordination, including logistical planning and vendor management. Utilizes effective communication strategies to ensure seamless execution. Track record of problem-solving and responding swiftly to changing requirements.

Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply 7 years of experience and diverse skills to new role.

Overview

8
8
years of professional experience

Work History

Event Assistant/Event Promoter

InvAsian
01.2019 - Current
  • Promoted a safe environment at events through strict adherence to safety protocols and regulations.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Directed team to set up and keep banquet space clean and presentable for guests.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
  • Performed event coordination for larger parties and gatherings.
  • Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
  • Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
  • Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

Guest Relations Associate

Dragon Con
08.2017 - Current
  • Fostered positive relationships with guests through personalized interactions and genuine hospitality.
  • Exceeded guest expectations by proactively anticipating needs and offering personalized solutions, creating memorable experiences that encourage repeat visits.
  • Coordinated with event planners to successfully execute weddings, conferences, or other events held at the property.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Handled customer complaints to satisfy and retain guests.
  • Greeted guests upon arrival by providing warm welcome.
  • Facilitated and coordinated transportation services for guests.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Maintained accurate and up-to-date records of guest information.

Event Coordinator

MomoCon
05.2019 - 05.2024
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.

Production Supervisor

Drama Inc.
07.2016 - 03.2023
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Coordinated with other departments to maintain smooth and efficient product flow.

Education

High School Diploma -

Creekside High School
Fairburn, GA
03-2018

Skills

  • Event setup and breakdown
  • Strong organization
  • Guest management
  • Promotional material design
  • Registration management
  • Marketing
  • Coordinate exhibits
  • Sales experience
  • Creativity and innovation
  • Guest relations
  • Brand marketing
  • Room setup and breakdown
  • Event planning
  • Marketing and promotion
  • Guest relations expertise
  • Teamwork and collaboration
  • Customer service
  • Effective multitasking
  • Event setup
  • Customer service management
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Organizational skills
  • Team collaboration

Timeline

Event Coordinator

MomoCon
05.2019 - 05.2024

Event Assistant/Event Promoter

InvAsian
01.2019 - Current

Guest Relations Associate

Dragon Con
08.2017 - Current

Production Supervisor

Drama Inc.
07.2016 - 03.2023

High School Diploma -

Creekside High School

Similar Profiles

CREATE PROFILE
Breanna West