Erick Ampuero
Head Of Global Distributor Education Compliance
Bluffdale,UT
Summary
Strategic and field-focused Compliance Executive with 12+ years of experience in Compliance/regulatory affairs, claims compliance, and global policy development/enforcement within the direct selling industry. A recognized leader in Distributor Compliance, with a strong focus on education, behavior change, and clear field communication that drives long-term compliance and trust. Known for creating effective, scalable training programs that empower sales organizations while minimizing regulatory risk. Highly experienced in drafting, reviewing, and enforcing comprehensive compliance policies and procedures that align with FTC, FDA, and international standards. Hands-on in contract development, marketing review, and field guidance, ensuring clarity and consistency across all markets. Maintain strong, ongoing relationships with regulators and serve as an active participant in DSA Compliance Councils. Experienced public speaker with a confident stage presence, frequently presenting compliance education and field-facing guidance at national events and leadership conferences. Proven ability to launch and sustain programs, including compensation plans, with a compliance-first lens that supports growth and integrity across all markets.
Overview
2026
2026
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Sr. Global Manager of Compliance
Xyngular
08.2024 - Current
- Serve as the senior-most authority over all aspects of corporate and field(Distributor) compliance across all active markets.
- Lead the development, implementation, and enforcement of global compliance strategy, aligning with FTC and FDA guidance.
- Spearheaded the Affiliate Plan launch with a compliance-first approach, advising on structure, reviewing compensation language, and ensuring regulatory alignment across communications.
- Own end-to-end marketing material approvals, maintaining claim substantiation standards and directing proactive claim audits to reduce risk.
- Conduct regular field(Distributor) training sessions and compliance education initiatives, building a culture of trust, clarity, and accountability among distributors.
- Author and oversee the review of contracts, internal policies, and field-facing documents to ensure legal defensibility and business alignment.
- Actively engaged in all DSA meetings and serve on DSA Compliance Council, shaping industry best practices and staying at the forefront of regulatory shifts.
- Maintain strong working relationships with state and federal regulators, building credibility and ensuring readiness in the event of inquiries or investigations.
- Known internally as the subject-matter expert for claims compliance, guiding product development, marketing, and leadership on risk exposure.
- Provide strategic compliance counsel to executive leadership and cross-functional teams, ensuring alignment across legal, sales, and marketing.
- Developed global compliance training content, helping reduce violations and empowering leaders with tools to succeed responsibly.
- Directed the development of training programs to enhance Distributor/employee skillsets, promoting professional growth and increasing retention rates.
- Established robust Compliance control measures for consistent delivery of top-notch services across all regions.
- Coordinated global teams to execute company strategy, achieving organizational objectives within tight deadlines.
- Spearheaded strategic initiatives to drive business growth in international markets.
Sr. Mrg Global Distributor Education & Compliance
Nature's Sunshine (NSP) & Synergy Worldwide
3 2019 - 08.2023
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Implemented regulatory guidance procedures for all 47 markets.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
- Oversaw and monitored violation tracking system for accuracy, reducing Legal/Compliance issues.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Implemented effective compliance policies and procedures to meet regulatory requirements.
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed and maintained relationships with customers and suppliers through account development.
- Identified local and global team weak points and implemented corrective actions to resolve concerns.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills..
- Managed time efficiently in order to complete all tasks within deadlines.
- Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
- Researched material extensively before writing informative speeches.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Cultivated relationships with industry leaders and within company to share tips and information.
- Conducted global field compliance training to reduce liability risks and operate effectively.
- Developed and maintained system for tracking and reporting compliance violations.
- Cross-trained existing employees to maximize team agility and performance.
Manager - Global Distributor Compliance(promotion)
Nature's Sunshine (NSP) & Synergy WorldWide
01.2017 - 03.2019
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Defined and developed policies and procedures for consumer reporting and privacy practices.
- Supported office business development and customer service.
CS/Sales Quality Assurance Specialist
Nature's Sunshine (NSP)
03.2013 - 01.2017
- Fixed identified issues to increase productivity and boost sales.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Promoted adherence to quality standards by educating personnel on quality control.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Fixed identified issues to improve workflows.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Upheld high standards of customer service by promoting and upselling new products and services
Education
Associate Degree -
Utah Valley University
Orem, UT 08.2009 - 08.2015
Skills
Business Sales
MS Office
Account development
Document review
Negotiation
Business administration
Staff Management
Transformative leadership
Legal compliance
Public speaking
Strategic sales knowledge
Relationship building
Decision-Making
Teamwork and Collaboration
Accomplishments
- Achieved the 2019 Super Star award of the year by delivering key results that produced sales and revenue for the company.
- Produced new Policies and Procedures for the launch of 13 new markets.
- Led my local and international direct reports to record-breaking numbers related to product claims, which resulted in the increase of revenue for the company.
- Developed and launched a new MAP policy for the company.
- Negotiated all Compliance/Regulatory software and third party implementations at fantastic rates, saving the company money.
Timeline
Sr. Global Manager of Compliance
Xyngular
08.2024 - Current
Manager - Global Distributor Compliance(promotion)
Nature's Sunshine (NSP) & Synergy WorldWide
01.2017 - 03.2019
CS/Sales Quality Assurance Specialist
Nature's Sunshine (NSP)
03.2013 - 01.2017
Associate Degree -
Utah Valley University
08.2009 - 08.2015
Sr. Mrg Global Distributor Education & Compliance
Nature's Sunshine (NSP) & Synergy Worldwide
3 2019 - 08.2023
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