NATASHA E. HOLLEY
Mableton,GA
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Excels in managing and leading cross-functional teams to drive change, enhance performance, and deliver measurable results.
Overview
19
19
years of professional experience
Work History
Supply Chain Transformation Lead
Philips
06.2023 - Current
- Responsible for leading transformational programs and projects impacting the end-to-end supply chain
- Focused on identifying inefficiencies and streamlining processes to meet the organization’s customer, quality and revenue goals
- Establish new supply chain flows to improve the customers’ experience
- Developed processes to drive customer delivery performance from 60% to 80+%
- Reduced Order to Cash cycle times (from 80 days to 64 days)
- Introduced daily management structure to meet €500M revenue target for the region
Global Order Fulfillment Leader- Connected Care- Med Devices
Philips
03.2021 - 06.2023
- Established programs to improve the customer experience by ensuring end to end supply chain readiness to support the Sleep and Respiratory Care order book
- Led and managed a global team that supported critical customer escalations
- Responsible for meeting the On-Time-In-Full (OTIF) performance metric across the enterprise
- Managed global order fulfillment of ~115k customer order lines/month
- Improved OTIF delivery performance from 74% to 80% in 2022
- Established daily management with critical markets/customers to manage leading KPIs to support revenue growth and OTIF improvement
- Successfully executed large deals and tenders that accounted for €10M of revenue
Senior Global Planning and Supply Manager
Philips
04.2015 - 03.2021
- Led the Global Planning and Supply Management Service Parts team
- Responsible for optimizing €150M of service parts inventory, while driving performance through 50+ key suppliers and 4 engineering teams
- Managed resources and activities around key organizational objectives to achieve customer fill rate targets, meet company-wide inventory targets, manage an E&O budget, and improve suppliers’ delivery performance and lead times
- Managed the Service S&OP process with Customer Service Director to ensure alignment of plans to goals
- Coached, developed, and led a team of 10 supply chain professionals to deliver towards improved material availability and supplier delivery performance
- Improved material availability from 93% to 95% in 2019 for CT Service Parts
- Reduced excess and obsolesces inventory by $5M
- Developed a continuous improvement culture with a focus on improved performance and reliability through Lean tools and methodologies
Planning Process and Systems Manager
Philips
06.2012 - 04.2015
- Created and led global team of 5 analysts responsible for developing processes and tools for the Service Part Strategic Planning organization
- Worked cross-functionally with functional users and IT to define and recommend technology enhancements to drive efficiencies within the Strategic Planning function
- Supported the migration and process integration of a new end to end service parts planning tool
- Established and managed an outsourced planning-support team in Noida, India through partnership with Accenture
Sr. Regional Scheduling Manager
Philips
06.2007 - 06.2012
- Managed a global team of 5 Market Planners across US, The Netherlands and Singapore supporting the world-wide availability of service parts within 17 Markets
- Successfully led a cross-functional team to improve the material availability for Australia from 93% to 98% in 60 days
- Improved Brazil's Material Availability performance from
- Developed a segmentation strategy that improved Critical Parts perform to 90%
- Achieved inventory targets in alignment with AOP
Global Commodity Leader
Home Depot
09.2006 - 06.2007
- Identified new pallet supplier to decrease cost by 20%
- Successfully transitioned MRO suppliers to realize a $1M cost savings
- Negotiated favorable payment terms with contract suppliers for an annualize savings of $1.6M
Senior Business Analyst
Home Depot
03.2006 - 09.2006
- Developed project requirements for new planning tool
- Awarded Home Depot's Inventory Planning & Replenishment Certificate of Excellence, for the strong contribution made during the Blueprint phase of the project
Education
MBA - Project Management
Keller Graduate School of Management
Atlanta, GA05.2010
Bachelor of Arts - Political Science
Spelman College
Atlanta, GA05.1999
Skills
- S&OP management
- Customer service
- End to End Supply Chain Management
- Coaching and Mentoring
- SAP APO and MCA ERP
- Order Fulfillment
- Capacity Planning
- Problem Solving
- Supplier Management/Procurement
- Ability to understand financial statements
- LEAN Operations
- Strong communication Skills
- Change Management
- Time Management
- Project Management
Timeline
Supply Chain Transformation Lead
Philips
06.2023 - Current
Global Order Fulfillment Leader- Connected Care- Med Devices
Philips
03.2021 - 06.2023
Senior Global Planning and Supply Manager
Philips
04.2015 - 03.2021
Planning Process and Systems Manager
Philips
06.2012 - 04.2015
Sr. Regional Scheduling Manager
Philips
06.2007 - 06.2012
Global Commodity Leader
Home Depot
09.2006 - 06.2007
Senior Business Analyst
Home Depot
03.2006 - 09.2006
Bachelor of Arts - Political Science
Spelman College
MBA - Project Management
Keller Graduate School of Management
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