Scott Vaughn II
Peoria,AZ
Summary
Award-winning Customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals.
Overview
16
16
years of professional experience
Work History
Fire Sprinkler Fitter
Fire System Technology
Fayetteville, AR
07.2024 - Current
- Installed fire sprinkler systems in commercial and residential buildings according to blueprints and specifications.
- Tested newly installed fire sprinkler systems for proper operation and water flow.
- Repaired existing fire sprinkler systems by replacing defective components, such as pipes, valves, nozzles, heads, and fittings.
- Assisted with the layout of new fire sprinkler systems using measuring instruments such as levels, plumb bobs, tape measures, squares.
- Inspected existing fire sprinkler systems for compliance with NFPA standards.
- Installed backflow prevention devices in accordance with local codes and regulations.
- Followed safety protocols when working with hazardous materials such as flammable liquids or pressurized gas lines.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Inspected installations to repair leaks and make adjustments to pipes.
- Filled piping systems with water and air to test for leaks.
- Verified and gathered measurements to determine proper piping sizes.
- Cut or threaded pipes to blueprint or drawing specifications.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
Network Operation Center Engineer
Atos Syntel
Phoenix, Arizona
04.2017 - Current
- Identified and categorized equipment issues, responding to calls-for-service to maintain NOC effectiveness.
- Planned and oversaw scheduled infrastructure upgrades and integration to respond to organizational demand.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Maintained compliance with company standards to perform all maintenance activities.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Accurately read, understood, and carried out written instructions.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Followed standards and procedures to maintain safe work environment.
- Authored, scheduled and maintained network activities and MOPs to reach optimum operations levels.
- Coordinated installation, testing and implementation of network operation equipment, physical facilities and infrastructure.
- Oversaw business telecommunication networks, including telephones, office equipment, internet, and cable.
Fire Sprinkler Installer
Aero Automatic Sprinkler Co
Phoenix, AZ
01.2017 - 04.2017
- Inspected and testing pipe systems through water/air pressure to verify safety and reliability.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Used welding tools, to assemble and secure pipes, tubes and fittings.
- Prepared and cleaned construction sites by removing debris.
- Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
- Cut and drilled holes in walls to permit passage of pipes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Performed jobs while using high powered equipment and Machinery.
Amazon Warehouse Associate
Amazon
Goodyear, AZ
10.2011 - 01.2017
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated RF scanners to track merchandise and verify contents of containers.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Acknowledged warehouse safety issues and contacted Mangers regarding concerns and for quick resolution.
- Consistently lifted materials weighing as much as 50 pounds.
- Worked safely around moving machinery.
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Fire Sprinkler Installer
Stellar Fire Protection
Fayetteville, AR
12.2008 - 05.2011
- Inspected and testing pipe systems through water/air pressure to verify safety and reliability.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Used welding tools, to assemble and secure pipes, tubes and fittings.
- Prepared and cleaned construction sites by removing debris.
- Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
- Cut and drilled holes in walls to permit passage of pipes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Performed jobs while using high powered equipment and Machinery.
Education
High School Diploma -
Westview High School
Avondale, AZ4 2007
Skills
- Exceptional Communication Skills
- Team Player
- Interpersonal skills
- Datacenter network implementations
- Local Area Network (LAN) Engineering
- Operation center management
- Testing network coverage
- Network component installations
- Telephone operation
- 60 WPM Typing speed
- Quick Learner
- Managing multiple projects simultaneously
- MS Windows Proficient
- Training Development Aptitude
Timeline
Fire Sprinkler Fitter
Fire System Technology
07.2024 - Current
Network Operation Center Engineer
Atos Syntel
04.2017 - Current
Fire Sprinkler Installer
Aero Automatic Sprinkler Co
01.2017 - 04.2017
Amazon Warehouse Associate
Amazon
10.2011 - 01.2017
Fire Sprinkler Installer
Stellar Fire Protection
12.2008 - 05.2011
High School Diploma -
Westview High School
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