Kacey Martin-Vegue
Titusville,FL
Summary
Accomplished Project Development Admin Assistant at Delaware North Parks & Resorts, adept in SmartSheet and Excel, enhanced project documentation compliance and streamlined vendor coordination. Demonstrated exceptional customer service and office administration, leading ADA compliance initiatives and improving park accessibility. Skilled in data entry and problem-solving, consistently delivering projects on time and within budget.
Overview
6
6
years of professional experience
Work History
Project Development Admin Assistant
Delaware North Parks & Resorts
07.2023 - Current
- Tracking and managing documents for 30+ projects with proficiency in SmartSheet and Excel.
- Maintain logs of submittals and change orders, digitize historical documents, file final invoices, and prepare and distribute project status reports to ensure documentation and compliance with state and federal guidelines, including sending reports to NASA.
- Coordinate with vendors for project meetings, ensuring effective communication among stakeholders including NASA and internal teams. Develop communication plans for updates and facilitate weekly progress meetings to ensure smooth project execution
- Lead ADA compliance initiatives within the project, actively participating in the task force to enhance park accessibility.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Facilities and Exhibits Operations Coordinator
Delaware North Parks & Resorts
07.2022 - 07.2023
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Generate and assign park maintenance work orders based on incoming email information. Utilize SQL and EAM system for efficient data management, reporting, asset assignment, and work order generation.
- Ensure all equipment, including tools and fall protection gear, is calibrated, maintained, and certified according to safety standards. Implement and maintain a tracking system to monitor equipment issued to technicians, ensuring accountability and availability.
- Assist in conducting regular inspections and audits to ensure compliance with safety regulations and operational standards, while training new technicians on work order procedures, equipment handling, and safety protocols.
- Coordinate with maintenance technicians, vendors, and contractors to ensure timely completion of work orders, and oversee repairs and installations.
Server
Mandola's Italian Kitchen
11.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices. Crossed trained in all stations.
Bakery Worker
Whole Food Market
11.2020 - 11.2021
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
Admissions Specialist
Busch Gardens Tampa Bay
06.2018 - 11.2020
- Assisted customers in planning their day, sold them tickets and any additions needed for a successful experience.
- Handled hundreds of transactions with all kinds of guests daily while doing crowd control.
- Effectively communicated with my managers and guests for smooth interactions.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL08.2021
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft
- File Organization
- Customer and client relations
- Filing
- Scheduling
- Strong Problem Solver
Timeline
Project Development Admin Assistant
Delaware North Parks & Resorts
07.2023 - Current
Facilities and Exhibits Operations Coordinator
Delaware North Parks & Resorts
07.2022 - 07.2023
Server
Mandola's Italian Kitchen
11.2021 - 05.2022
Bakery Worker
Whole Food Market
11.2020 - 11.2021
Admissions Specialist
Busch Gardens Tampa Bay
06.2018 - 11.2020
Bachelor of Science - Health Sciences
University of South Florida
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