Human Resources professional with proven expertise in benefits administration and employee relations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in benefits management, recruitment, compliance, and HRIS systems, with reputation for reliability and effective communication. Known for fostering positive workplace environments and driving organizational success.
Overview
25
25
years of professional experience
Work History
Benefits Administrator
Signs365.com, LLC
09.2023 - Current
Responsible for new hire onboarding process to ensure a smooth and effective integration into the organization
Collaborated with HR team members to design competitive benefits packages, attracting high-quality talent.
Managed annual open enrollment process, coordinating efforts across departments to ensure a smooth experience for all employees.
Ensured timely processing of life event changes, diligently updating employee records as needed.
Played active part in annual negotiations with providers.
Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
Manage all leave of absences (FMLA, STD, LTD, Worker's Compensation)
Monthly billing reconciliation
Creation of of department procedures and policies
Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.
Coordinated wellness initiatives, fostering a healthy work environment and promoting employee engagement in personal wellbeing.
Human Resource/Operations Manager
Compassionate Home Care, LLC
05.2017 - 09.2023
Oversaw talent acquisition efforts, recruiting, partnering with owner to define job requirements and identify top candidates in a competitive market.
Performed mentoring, coaching and implemented employee rewards programs to promote employee retention
Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
Facilitated annual performance review process for all staff members, providing constructive feedback and setting tangible goals for professional growth.
Managed and supervised daily activities to ensure efficiency
Processing of bi-weekly payroll
Preparation for month and year end business and financial reports
Supported organizational growth through strategic workforce planning, identifying staffing needs and skill gaps to facilitate hiring decisions.
Implemented performance management system to align individual goals with company objectives, fostering a culture of continuous improvement.
Managed payroll processing for hundreds of employees, ensuring timely payment while adhering to strict budgetary guidelines.
Licensed Practical Nurse
Correct Care Solutions - Oakland County Jail
09.2011 - 05.2017
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Human Resource Generalist
ADP TotalSource
02.2000 - 07.2009
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Handled employee relations for approximately 50 clients with an employee total of 1250