Cheyenne Ottley

Job duties for ACCP requires a wide range of duties , from being a unit secretary to the basic job duties of an ACCP which means to make sure patients are clean at all times , teeth are brushed , turning and shifting patients for comfortability as well as preventing injuries helping patients eat , assisting the nurse with all task , charting patients vitals as well as intake and output helping with foley care and chg needs and making sure we are the patients biggest advocate.

• Participated in ongoing professional development opportunities to stay current with best practices in nursing care delivery.
• Contributed to infection control efforts by maintaining sterile environments and adhering to strict hand hygiene protocols.
• Promoted a safe and therapeutic environment for patients by advocating for their needs while upholding established policies and procedures.

Job duties for EVS were to maintain cleanliness in the hospital and that consisted of high dusting ceilings in all patient population areas , removing all trash and linin from patient rooms , making sure all patient populated restrooms and dining rooms were cleaned to the highest expectation. Also job duties in EVS consisted of cleaning patient room top to bottom after discharge making sure everything disposed and disinfected and met with hospital state regulations.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.