Ian McMillan

• Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
• Assisted in the organization of shelter resources, ensuring efficient distribution of clothing and supplies to those in need.
• Developed meaningful relationships with guests, fostering trust and open communication between staff and residents.

• Managed a team of sales associates, providing guidance and support to improve overall performance.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Organized product displays to attract potential buyers and increase sales conversions.
• Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.

Expected to provide professional full service to hundreds of customers daily. Learned exceptional soft skills and how to conduct oneself while under pressure.