Overview
Work History
Education
Skills
Timeline
Generic

Joshua Genore

Rock Hill,SC

Overview

8
8
years of professional experience

Work History

Software Quality Engineer II

Shutterfly Inc
03.2025 - Current
  • Continue performing core QA responsibilities, including functional, regression, and validation testing to ensure product quality and compliance.
  • Lead day to day operations for the front-end quality engineering team, ensuring projects meet deadlines and quality standards.
  • Mentor and provide technical guidance to other quality engineers on testing practices, SOPs, and process improvements.
  • Develop and refine SOPs to drive team efficiency and consistency.
  • Act as the primary point of contact for quality assurance queries, supporting cross-functional collaboration.

Software Quality Engineer

Shutterfly Inc
07.2021 - 03.2025
  • Collaborated with developers to address challenges related to databases, performance, and other technical issues.
  • Utilized business requirements to formulate comprehensive test cases and executed in-depth system testing for PPT, CNC, and Legacy platforms.
  • Conducted rigorous testing on both functionality of PPT, CNC, and Legacy platforms and new products to swiftly identify and address any potential issues.
  • Shared manufacturing insights with developers, product teams, and QA members, enhancing overall understanding of product's industrial context.
  • Monitored resolution process for bugs, meticulously testing and validating fixes, while supporting developers in tackling persistent issues from a QA perspective.
  • Provided developers with well-informed recommendations for optimizing software performance and enhancing usability through actionable changes and corrections.

Order Expediter

Shutterfly Inc
11.2020 - 07.2021
  • Coordinate with IT, PIT, and Development Teams to raise awareness and suggest solutions tailored to manufacturing needs to solve system bugs and inconsistencies.
  • Provide insight about manufacturing and workflow inconsistencies to Shift and Production Managers.
  • Share extensive system knowledge (Command & Control and PPT) with operators and managers.
  • Assist Client Service teams with order changes and expedites to ensure customer satisfaction.
  • Thoroughly scrub reports and production dashboards daily for problematic and late orders to alert manufacturing teams and assist with processing in a timely manner.
  • Coordinated with Prelab and Manufacturing teams to create an efficient and effective live document to increase organization of BRT corrections.

Machine Operation Lead

Shutterfly Inc
02.2020 - 11.2020
  • Created batches and schedule work on Command & Control.
  • Used production reports to track down and ship late orders.
  • Communicated with IT and Dev Teams to address and correct system issues.
  • Trained new employees and promote supportive, performance-oriented atmosphere by instructing each in use of machinery, standard operating procedures, and company policies.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Supervised production workflow to ensure quality and efficiency.
  • Performed minor manager responsibilities upon manager's absence.

Machine Operator

Shutterfly Inc
07.2018 - 02.2020
  • Qualified Machine operator for the following Production equipment: Scodix Digital Foil Press, HP Indigo 10/12K series press, Bograma Die Cutter, Polar Cutter, Superior Mail Inserter line.
  • Assisted in other production areas such as shipping and order expediting when needed.
  • Assisted in the training of new and temp operators on equipment.

Production Assembler

Advanced Machine & Engineering
09.2017 - 07.2018
  • Reviewed and verified all work was in compliance with sales orders and customer requirements.
  • Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
  • Followed detailed assembly instructions, blueprints, processes and procedures.
  • Assembled fixtures from metal castings, package finished products.
  • Operate bridge crane & forklift.

Education

High School Diploma -

Hononegah Community High School
Rockton, IL
01.2017

Skills

  • Process facilitation
  • Data analysis
  • Web-Based Reporting Tools
  • Operational Assessments
  • Operations analysis
  • Quality assurance
  • Strategic planning
  • Technical troubleshooting

Timeline

Software Quality Engineer II

Shutterfly Inc
03.2025 - Current

Software Quality Engineer

Shutterfly Inc
07.2021 - 03.2025

Order Expediter

Shutterfly Inc
11.2020 - 07.2021

Machine Operation Lead

Shutterfly Inc
02.2020 - 11.2020

Machine Operator

Shutterfly Inc
07.2018 - 02.2020

Production Assembler

Advanced Machine & Engineering
09.2017 - 07.2018

High School Diploma -

Hononegah Community High School

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Joshua Genore