
Reliable expertise in Inventory Management, Supply Chain Management, Workflow Management and Financial Systems. PTCB Board Certified Pharmacy Technician. Exceptional computer aptitude with proficiency in the Microsoft Office Suite. Superior ability to adhere to quality standards while performing tasks with the utmost integrity.
- Lead Deployer for national deployment of the Oracle ERP platform to 100+ locations within the organization
- Developed Supply Chain training curriculum/SOP manuals used to educate field staff during implementation
- Assisted in initial SOX auditing procedures related to the supply chain module
- Streamlined procurement module to simplify purchasing processes within the organization
- Formulated both strategic and innovative solutions to tailor the Oracle database to fit the business demands of Option Care Health
- Executed the origination of a support strategy to troubleshoot field operational roadblocks
- Developed provisioning guidelines for user database in the RF Smart programs complimentary to Oracle
- Created software standardization for the 700+ handheld inventory management devices integrated with Oracle
- Forged integration solutions for the merger of Bioscrip Infusion Services and Option Care Health within Oracle
- Oversee the daily procurement and receipt of pharmaceutical and warehouse inventory
- Implemented standardization of ordering processes by creating bin locations with corresponding par levels for each stocked item
- Promoted an environment of adherence to both drug and supply formulary to team members
- Restored an Accounts Payable process to ensure prompt payment to vendors based on net terms after acquiring greater than six months of outstanding invoices to begin my tenure
- Developed and maintained direct relationships with necessary pharmaceutical and warehouse supply vendors to negotiate contracted pricing
- Coordinated pharmacy wide monthly inventory counts
- Promptly processed both pharmacy and patient level recalls and returns as needed
- Condensed on hand inventory in half from an average of $1,500,000 to $750,000 in response to corporate directive to free up capital, resulting in an average of 6 inventory turns per month
- Performed quarterly and annual business analysis as well as performance evaluations for direct reports
Oversaw the regional adoption of an upgraded patient collections portal (Change Healthcare)
- Directed a team of 6 quality specialists that monitored adherence to call center protocol when contacting potential consumers
- Instituted a culture of compliance to policy and procedure for the entire call center workforce
- Established KPI metrics to evaluate team members efficacy and productivity
- Revitalized training program for new hire call center specialists to include newly implemented quality standards
- Audited team members on a bi-weekly basis for adherence to recorded call review and scoring
- Responsible for monthly drug inventory and daily purchasing/receiving
- Partnered with management for auditing purposes relating to checking in and pricing drug orders, third party transactions and relevant paperwork
- Assisted with personnel monitoring and performance evaluations
- Directly supervised 8 Pharmacy Technicians and support staff
- Exceptional Workflow Management
- Resilient Leader
- Efficient Multi-Tasker
- Strong Problem-Solving Aptitude
- Microsoft Office Suite
-Oracle Financial/Supply Chain Management
- Vendor Relations
- Complete Patient Records EMR Systems
- PTCB Certified Pharmacy Technician - 2006-Present #10077647
- Kentucky Board of Pharmacy Licensed Pharmacy Technician – 2006 – Present #PT00077897