Summary
Overview
Work History
Education
Skills
Timeline
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Adam Crump

Birmingham,AL

Summary

Highly skilled business professional with a solid foundation in department management and a proven track record of success. Possessing an associate's degree in business management and over 10 years of hands-on experience, I excel in leadership, strategic planning, and relationship-building. Known for my strong communication skills, ability to solve complex problems, and dedication to achieving results, I am poised to contribute effectively to a dynamic organization seeking a results-driven leader.

Overview

11
11
years of professional experience

Work History

Sales Associate

Serra Hyundai
Trussville, AL
07.2023 - Current
  • Greet and assist customers in a professional and courteous manner.
  • Listen to customers' needs and preferences to determine their vehicle requirements.
  • Provide detailed information about available vehicles, including features, specifications, and pricing.
  • Conduct test drives to demonstrate vehicle performance and features.
  • Negotiate prices and terms of sales agreements to ensure customer satisfaction and dealership profitability.
  • Present financing options and facilitate the completion of financing paperwork.
  • Coordinate vehicle delivery and ensure that customers understand vehicle operation and maintenance procedures.
  • Follow up with customers after the sale to ensure satisfaction and address any concerns or questions.
  • Meet or exceed sales targets and performance goals set by the dealership.

Director of Support Services

Touchpoint Solutions
Birmingham, AL
07.2015 - 02.2023
  • Responsible for the accuracy and timeliness of financial data and statistics
  • Developed and recommended department operating budget
  • Coordinated transportation activities and services with other hospital departments
  • Planned, organized, directed, coordinated, and supervised functions and activities of the department
  • Establishes work standards and work flow
  • Established and implemented policies and procedures for departmental operations
  • Demonstrated good communication skills with clients
  • Ensured compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives

Transport Startup Support Manager/ Interim Director

Traveling Position-Crothall
07.2014 - 07.2015
  • Provided director level management for open accounts across the country.
  • Assisted in the startup of new hospital transport accounts.
  • Provided training and structure for employees.
  • Responsible for increasing productivity and efficiency of transport departments.
  • Worked with hospital clients as well as senior management to set up effective accounts for each location.

Operations Manager

Transport and Switchboard, St. Vincent's Hospital, Crothall
Birmingham, AL
09.2013 - 06.2014
  • Responsible for the management of transport, switchboard, and information desk employees.
  • In charge of employee scheduling.
  • Accountable for tracking and updating hospital directory.
  • Provided orientation and training for new employees.
  • Addressed and resolved client's, as well as employee concerns.

Education

Associate of Applied Science degree - Business Management

Jefferson State Community College
Birmingham, AL
08.2012

Diploma -

Fultondale High School

Skills

  • Relationship Building
  • Logistics Planning
  • Performance Management
  • Employee Scheduling
  • Team Supervision
  • Training and Development
  • Employee performance evaluation
  • Recruiting and Hiring

Timeline

Sales Associate

Serra Hyundai
07.2023 - Current

Director of Support Services

Touchpoint Solutions
07.2015 - 02.2023

Transport Startup Support Manager/ Interim Director

Traveling Position-Crothall
07.2014 - 07.2015

Operations Manager

Transport and Switchboard, St. Vincent's Hospital, Crothall
09.2013 - 06.2014

Associate of Applied Science degree - Business Management

Jefferson State Community College

Diploma -

Fultondale High School

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