Isaiah Hernandez

Responsible for front-end restocking of supplies at cashier registers and ensuring the overall cleanliness of the store. Regularly restocked shopping carts and assisted customers in locating items throughout the store. Safely transported unwanted perishable and non-perishable items to their appropriate locations. Guided customers in navigating the store’s app to access in-store deals and provided support to customers with disabilities.

I managed the restocking of coolers and shelves across multiple stores, ensuring product availability and presentation. Maintained an organized backroom and sales floor, while implementing updates to shelves and displays for promotional products. Collaborated closely with store managers and receiving teams to coordinate advertising efforts and optimize storage. Conducted product rotation to ensure freshness and minimize waste.

I handled customer returns, efficiently sorting products into designated totes. Unfortunately, the department closed in June to make way for the expansion of another department.

Completed the company's online training course in just two days, demonstrating strong dedication and quick learning. Due to my reliability and exceptional work ethic, I was promoted to a supervisor position within two months. My new position provided valuable insights into the inner workings of retail operations. I gained experience in cash handling, including counting and bagging money, and became proficient in generating daily online store reports. I effectively managed a diverse team, navigating varying age groups and personalities, while also taking proactive measures to deter theft. I oversaw merchandise management both on the sales floor and in storage, coordinated with delivery companies for inventory restocks, and developed strong problem-solving skills to efficiently address a wide range of challenges.

Increased task efficiency, maintained clean and organized work station, ensured smooth operations with consistent stock levels. Consistently provided support to team members behind the counter by assisting with food preparation during busy periods, all while efficiently managing cashier responsibilities. Regularly confirmed customer orders by repeating them back and triple-checking details to ensure accuracy and timely delivery of exactly what was requested.Assigned the responsibility of stocking delivered products, including both dry and frozen items, onto shelves. Proactively identified missing stock and communicated any inventory shortages or reorder needs to the manager.