Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maura Shifflet

Wahiawa

Summary

Performance-focused employee with eight years of work experience. Background of three years in the food industry as a waitress, five years as a retail manager, and have completed some college. I am working towards completing a degree in business management. Pursuing a role where hard work and dedication will be highly valued. Knowledgeable in customer needs, sales, merchandising, and leadership.

Overview

7
7
years of professional experience

Work History

Sales/Retail Manager

Vape Escape
10.2021 - Current

Responsibilities:

  • Handled cash, operated cash register, and card machine
  • Physical inventory counts
  • Updated inventory using Backoffice
  • Prepared shipment orders
  • Created employees weekly schedule
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return
  • Recruited , hired, and trained new associates
  • Provided friendly customer service
  • Offer hands-on assistance to customers and maintain current knowledge of consumer preferences
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving
  • Verified cash drawer balance at the beginning and end of each shift


Achievements:

  • Built relationships with customers to establishing long-term business growth
  • Increased sale volume and revenue
  • Created a successful Business media page

Sales/Retail Store Manager

Two Guys Liquor & Beverage
01.2017 - 03.2020

Responsibilities:

  • Opened/Closed store and set up cash registers
  • Helped customers locate desired items and transfer oversized items to vehicles
  • Transported merchandise to sales floor and replenished out-of-stock and low stock items
  • Dropped off money deposits to the bank
  • Maximized performance by monitoring daily activities and mentoring team members
  • Trained new employees
  • Communicated clearly with employees, suppliers, and stakeholders to keep everyone on same page
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated incoming shipments for quality issues
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items
  • Consistently lifted materials weighing as much as 50 pounds


Education

No Degree - Business Management

Southeastern Technical College
Vidalia, GA

High School Diploma -

Appling County High School
Baxley, GA
05.2016

Skills

  • Critical Thinking
  • Driven Work Ethic
  • Store Presentation
  • Marketing Strategies
  • Shipment Documentation
  • Product or Service Knowledge
  • Customer Loyalty
  • Sales Strategy Development
  • Display Maintenance

Timeline

Sales/Retail Manager

Vape Escape
10.2021 - Current

Sales/Retail Store Manager

Two Guys Liquor & Beverage
01.2017 - 03.2020

No Degree - Business Management

Southeastern Technical College

High School Diploma -

Appling County High School
Maura Shifflet