Diedre Mulvany
Ojai,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Managing Director
S.H. Williams/ Mike Price Delivery
04.2019 - Current
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Operations Management Supervisor
Fedex Ground
08.2010 - 03.2019
- Improved operational efficiency by streamlining processes and implementing best practices in operations management.
- Enhanced employee productivity with hands-on training and regular performance evaluations.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Achieved higher customer satisfaction ratings by ensuring timely delivery of products and services.
- Managed cross-functional teams to ensure seamless coordination between departments for optimal results.
- Mentored and coached junior team members, empowering them to take on increased responsibilities and advance in their careers.
Education
Bachelor of Science - Cardiovascular Sonography
West Coast Ultrasound Institute
Beverly Hills, CA12.2022
Skills
- Mentoring and Training
- Recruitment Strategies
- Employment Law
- Team Collaboration
- Operations Management
- Quality Assurance
Affiliations
- High School Water Polo Coach
Certification
CPR
First Aid Certified
HIPPA Certified
References
References available upon request.
Timeline
Managing Director
S.H. Williams/ Mike Price Delivery
04.2019 - Current
Operations Management Supervisor
Fedex Ground
08.2010 - 03.2019
Bachelor of Science - Cardiovascular Sonography
West Coast Ultrasound Institute
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