Rebekah Graham
Rochester,MI
Summary
Hard working individual who loves working collaboratively to get the job done! Experience in many customer-facing positions.
Overview
6
6
years of professional experience
Work History
Admissions Recruiter - Hybrid
Rochester Christian University
11.2023 - Current
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Provided resources to support students in achieving career and educational goals.
- Advised students on educational, career and social opportunities.
- Used Salesforce to create reports, keep track of leads, and communicate with students and parents
- Analyzed student academic records to assess college readiness.
- Advocated for students to access available resources such as accommodations and financial aid.
- Attended college and career fairs to connect students with area schools and employers.
- Planned travel including communication with schools, counselors, and my own team.
- Kept myself accountable to meet goals set by managers both in office and while working remotely.
- Took initiative to reach out to applicants and leads through phone calls, emails, texts, and physical mail throughout the recruiting cycle.
- Created and planned presentations on RCU, and on specific programs, and the college admissions process.
- Evaluated applications for academic standards.
- Clearly and frequently communicated next steps to students, looping in parents and guardians when necessary.
- Formed personal relationships with applicants and their families.
- Met with prospective students to show them around campus facilities and tailor visits to their area of interest.
- Managed up to 180 applicants at a time at different points throughout the recruiting cycle.
Market Account Manager - Remote
GroupeSTAHL
05.2022 - 11.2023
- Managed time in a work from home position that led to sales within a designated territory across multiple states.
- Directly interacted with customers to improve their experience with the company and understanding of products.
- Used CRM software to identify leads and manage currently spending accounts.
- Learned how to use multiple different managing and content software, including SalesLoft, Vidyard, and Seismic.
- Sought opportunities for growth of businesses that directly lead to revenue growth of the territory.
- Mastered communication forms including talking over the phone, email, texting and in person.
- Learned a catalog of products including their names, application, purpose, and pricing.
- Traveled extensively to multiple states and handled transportation to and from the airport, events, and hotels.
- Excelled during first year of sales; was nominated and won awards within the company.
- Product education including seminars in person and webinars
- Kept up clear and consistent communication with teams across the country using Microsoft Teams and Zoom.
Sales Associate
DSW
01.2022 - 07.2022
- Maintained organization and appearance of the floor.
- Memorized floor sections to provide customers with a more seamless shopping experience.
- Provided customer service as necessary to customers who had questions or needed assistance.
- Ran cash register, including keeping up to date on promotions, coupons, and sales.
- Stocked merchandise to correct locations around the store.
- Fulfilled online orders, including locating the items, packaging, and printing labels.
- Brought in new merchandise as it was delivered and maintained organization for easier stocking.
- Cleaned bathrooms, emptied trash, took out extra recycling, and vacuumed.
ACE Lab Tutor
Rochester University
01.2021 - 05.2022
- Provided academic support to students at all grade levels in a variety of programs.
- Assisted with structure, grammar, and content of essays both online and in person.
- Signed athletes in and out for their required hours.
- Kept track of who was using resources in both the ACE and CHILL.
- Assisted with printer use.
- Provided support to Theatre students in various classes.
- Provided study support.
- Tutored on proper studying techniques, time management, and healthy habits for incoming students.
- Gave assistance finding classrooms and professors' offices.
Student Worker - Maintenance
Rochester University
05.2019 - 05.2022
- Painted both interiors and exteriors of buildings on campus.
- Caulked sinks.
- Spackled walls.
- Assisted Grounds and House Keeping departments when needed.
Event Coordinator's Assistant
Rochester University
01.2019 - 05.2022
- Conducted walk-throughs of dormitories to ensure they were ready for guests on campus.
- Took on an active role in event set up on campus including decorating, cleaning and furnishing of rooms.
- Assured that event spaces met standards of cleanliness and professionalism
- Completed tasks as directed by the Event Coordinator.
- Helped come up with and maintain organization systems for multiple storage spaces.
- Took charge of locating and transporting decoration, tables, and other furnishings.
- Laundered and maintained the appearance and quality of tablecloths, runners, and other various fabrics.
- Helped during events and sold products like flowers and concessions while doing so.
Education
Bachelor's Degree - Theatre
Rochester University
Rochester Hills, MI05.2022
Skills
- Excellent Communication
- Fast Learner
- Strong Presentation/Public Speaking Skills
- People Oriented
- Self Motivated
- Adaptable to Many Environments
Timeline
Admissions Recruiter - Hybrid
Rochester Christian University
11.2023 - Current
Market Account Manager - Remote
GroupeSTAHL
05.2022 - 11.2023
Sales Associate
DSW
01.2022 - 07.2022
ACE Lab Tutor
Rochester University
01.2021 - 05.2022
Student Worker - Maintenance
Rochester University
05.2019 - 05.2022
Event Coordinator's Assistant
Rochester University
01.2019 - 05.2022
Bachelor's Degree - Theatre
Rochester University