Niko Rodophele

Delivered high-quality, personalized service to over 300 country club members and guests. Prioritized strong customer service and member relations to optimize overall customer satisfaction and tip potential.

Assisted customers by providing a high level of product knowledge on inventory policies and warranties. Developed strong communication skills to build rapport with customers and effectively handle objections. Gained insight into car sales and dealership operations across all departments.

Assisted executive assistants by managing inventory of office supplies to maintain availability of necessary items at all times. Handled incoming and outgoing mail for executive assistants and department heads to increase their overall efficiency.