Jamese Lewis
Fort Worth,TX
Summary
Tax Credit or Commercial Manager/ Assistant Manager / Hybrid role where seasoned soft skills, diplomacy and cultural sensitivity can be utilized in increasingly challenging and meaningful environment Well-qualified Assistant Community Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ASSISTANT PROPERTY MANAGER
COLUMBIA RESIDENTIAL
07.2019 - 01.2021
- Ensured efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners
- Experienced expansion of prior role duties including proactive reduction of Public Housing delinquency by 80% within first 90 days of employment
- Consistently maintained over 95% occupancy over course of 12 months
- Helped supervise $25,000 renovation of leasing office and $20,000 plumbing overhaul
- Completed quarterly Affirmative Fair Housing Marketing
- Performed mandatory Quarterly inspections of tax credit units
- Responsible for weekly Unit Status Report (USR) TDHCA Online Compliance Reporting
- Posted timely rent payments; daily, weekly property debriefing with area and regional managers; Maintained low delinquency and high rent collections despite COVID-19 pandemic.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
ASSISTANT COMMUNITY MANAGER/ LEASING
SPHINX DEVELOPMENT
10.2017 - 10.2018
- Traveled between properties for relief of other managers without leasing agent
- Assisted with preparation of annual lender audit materials
- Periodic file compliance audits; leasing; marketing
- Completion of leasing and Annual Tax Credit Recertifications
- Preparation of successful apartment applications for Tax Credit Compliance submission.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
Education
BS, BA in Psychology & International Studies -
LANGSTON UNIVERSITY
05.2009
Skills
- Yardi
- ResMan
- Better NOI
- RealPage/ Onesite
- SightPlan
- Bluemoon
- Redbook Online
- ALN Apartment Data
- TDHCA Online Compliance Reporting
- Microsoft Office Suite (MS Word, Excel, PowerPoint, Access, Outlook)
- Typing 130wpm
- 10key
- Adobe PDF
- Public Notary
- Bilingual (Spanish)
- Exemplary customer service
- Conflict resolution
- Critical thinking
- Attention to detail
- Compliance monitoring
- Effective oral and written communication
- Results-oriented problem solving
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Property tours and inspections
- Fair Housing Regulations
- Relationship building and rapport
- Leasing and sales
- Application process proficiency
- Records Management
- Policy Enforcement
- Occupancy Management
Certification
- TEXAS DEPARTMENT OF HOUSING AND COMMUNITY AFFAIRS / TEXAS APARTMENT ASSOCIATION, TDHCA Fair Housing, Tax Credit Income Qualification Certificate
- GRACEHILL VISION LEARNING, Fair Housing I & II, Tax Credit Basics 1-20, Mold Awareness, Hazard Communication, Sexual Harassment, Drug Free Workplace, Bloodborne Pathogens, Customer Service 1-4, Others
Communication Skills
Former Garland Toastmasters Participant
Leadership Experience
- Alpha Kappa Alpha Sorority, Inc. Leadership Fellow
- McCabe Honors Program
- Phi Beta Delta Honor Society for International Scholars
- USDA Summer Food Program Nonprofit Grant Compliance Officer
- Financial Literacy Coach District Leader
References
- AMANDA WALKER, Manager, Palladium Garland, 817-992-2558
- BRIDGET CORMIER, Area Manager, Columbia Luxar Townhomes, 682-999-1469
- DAVETTE WELLS, Leasing Specialist, Columbia Luxar Townhomes, 469-474-9072
Volunteer Experience
- 2020 Leadership Academy Founder
- S.T.A.R.S. International Literacy Program (Cairo, Egypt)
- Oklahoma Student Government Association
- Langston University Student Government Association Activities Coordinator
- Undergraduate Biomedical Education Program tutor
Timeline
ASSISTANT PROPERTY MANAGER
COLUMBIA RESIDENTIAL
07.2019 - 01.2021
ASSISTANT COMMUNITY MANAGER/ LEASING
SPHINX DEVELOPMENT
10.2017 - 10.2018
BS, BA in Psychology & International Studies -
LANGSTON UNIVERSITY
- TEXAS DEPARTMENT OF HOUSING AND COMMUNITY AFFAIRS / TEXAS APARTMENT ASSOCIATION, TDHCA Fair Housing, Tax Credit Income Qualification Certificate
- GRACEHILL VISION LEARNING, Fair Housing I & II, Tax Credit Basics 1-20, Mold Awareness, Hazard Communication, Sexual Harassment, Drug Free Workplace, Bloodborne Pathogens, Customer Service 1-4, Others
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