Danielle Englese
Manhattan,KS
Summary
Enthusiastic and methodical Orthopedic and Podiatry Technician leveraging four years of Orthopedic, Podiatry and General Surgery-related experience. Ability to perform a number of Orthopedic, Podiatry and General surgery procedure with little to no supervision. Great interpersonal talents and sound knowledge of anatomy and physiology. Hardworking medical professional with successful background in busy high paced environments. Experience in Microsoft, phlebotomy, patient administration and patient care.
Driven Operations Manager with three years experience, focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Detail-oriented intelligence professional with 5 years experience, adept at collecting and processing information. Effective at writing reports, managing records and conducting briefings on intelligence-related topics. Experience in targeting, Counter Intelligence, open source, HUMINT, GEOINT and SIGINT operations and collection.
Overview
11
11
years of professional experience
Work History
Orthopedic and Podiatry Technician
United States Army
Camp Humphreys, South Korea
02.2020 - 03.2022
- Supported providers in daily tasks such as screening patients, outpatient procedures, scheduling, and patient care for eight providers at an average of 110 patients per day.
- Worked as a medical support assistant, aiding in clinical operations such as maintaining and recording medical data in patient files, maintaining patient accounts, scheduling, and submitting and verifying provider orders.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Performed patient assessments and contributed to the development of interdisciplinary care plans.
- Prepared and retained records, files, and reports according to various government and practice standards.
- Maximized customer satisfaction and business reputation by fabricating orthotics and prosthetic limbs meeting or exceeding all company process standards, quality guidelines, and technical directions.
- Demonstrates aseptic techniques in dressing change, removal of sutures or staples, and setting up surgical fields during pre-op and post-op care.
Multi Doctor Health Clinic Manager
United States Army
Camp Humphreys, South Korea
02.2020 - 02.2022
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Built relationships with physicians to create steady referral pipeline.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Direct day-to-day administrative and operational functions for 42-bed facility, providing guidance and leadership to over 27 employees across 3 departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with national and international organizations to leverage industry connections.
General Surgery / ENT Clinic Manager
United States Army
Camp Humphreys, South Korea
12.2020 - 01.2022
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction. Sterilized instruments and equipment for specific procedures and arranged for surgeons
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Created safe operating environments for invasive and non-invasive procedures.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
- Organized and led DOD and hospital-level training on standards and procedures to excel during the annual Joint Commission Inspection resulting in ranking as the number one department in the hospital.
- Provided surgical assistance and support to surgeons during general, genitourinary, orthopedic and procedures.
Operations Manager
United States Army
Augusta, GA
09.2018 - 01.2020
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Integrated intelligence activities into other military operations, plans and programs.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Intelligence Analyst
United States Army
Augusta, GA
01.2014 - 08.2018
- Identified information gaps and potential threats by evaluating relevancy and accuracy of gathered information using various analytical methodologies and intelligence database systems.
- Created useful and timely intelligence products to support operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, open-source intelligence and counter-intelligence.
- Screened, researched, analyzed and interpreted all-source intelligence information, including Counterintelligence/ Human Intelligence (CI/HUMINT), regional analysis and political analysis, for classified areas of responsibility.
Education
Bachelor of Science - Health Sciences
American Military University
Charles Town, WV02.2023
Skills
- Patient Admission
- Invasive Procedures
- Pre-op and Post-op Care
- Clerical Support
- Medical Assistance
- Patient Interviews
- HIPAA Regulations
- Microsoft Office
- Data Entry
- Complex Problem-Solving
- Self-Driven and Motivated
- Flexible and Adaptable
Timeline
General Surgery / ENT Clinic Manager
United States Army
12.2020 - 01.2022
Orthopedic and Podiatry Technician
United States Army
02.2020 - 03.2022
Multi Doctor Health Clinic Manager
United States Army
02.2020 - 02.2022
Operations Manager
United States Army
09.2018 - 01.2020
Intelligence Analyst
United States Army
01.2014 - 08.2018
Bachelor of Science - Health Sciences
American Military University
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