Summary
Overview
Work History
Timeline
Hi, I’m

Kayla Chavis

Insurance Specalist
Honolulu,HI

Summary

Seeking to maintain full-time position that offers professional challenges that utilizes my interpersonal skills. I am known to have excellent time management and problem-solving skills as a well-rounded Implementation and insurance Specialist, That is skilled in multitasking on complex projects. Knowledgeable at handling project assessments, technical systems implementations and troubleshooting. I would describe myself as organized, dependable and successful at managing multiple priorities with a positive attitude. I have received extensive training to train staff on new software. I have 1 year of reporting project outcomes to the appropriate stakeholders. Highly knowledgeable in database, security, medical claims,billing/insurance and software technologies.

Overview

6
years of professional experience

Work History

Affordable Dentures & Implants
, FL

Implementation and Support Specialist/Insurance Specialist
2022.04 - Current (3 education.years_Label & 4 education.months_Label)

Job overview

  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
  • Configured, installed and handled troubleshooting tasks for variety of different applications.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
  • Explained complex, technology-related issues in basic, understandable terms to clients.
  • Suggested solutions to developing problems during project so that correct modifications could be made.
  • Handled incoming calls daily while providing excellent customer service.
  • Assessed project scope to confirm details and understand customer expectations in advance.
  • Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Identified discrepancies to devise and initiate cost-effective solutions.
  • Aided senior leadership in authoring data capturing reports to identify issues and determine solutions.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Uploaded new software, rolled out updates and applied patches servers upon release to thwart and threats from penetrating networks.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Communicated verification and authorization status updates with [Type] department to facilitate decision-making for patient admissions and insurance coverage.
  • Posted payments to accounts and maintained records.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Monitored outstanding invoices and performed collections duties.
  • Generated financial statements and reports detailing accounts receivable status

Sand Dollar Dental

Lead Expanded Functions Dental Assistant
2016.10 - 2022.02 (5 education.years_Label & 4 education.months_Label)

Job overview

  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Monitored company inventory to keep stock levels and databases updated.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Timeline

Implementation and Support Specialist/Insurance Specialist

Affordable Dentures & Implants
2022.04 - Current (3 education.years_Label & 4 education.months_Label)

Lead Expanded Functions Dental Assistant

Sand Dollar Dental
2016.10 - 2022.02 (5 education.years_Label & 4 education.months_Label)

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Kayla Chavis Insurance Specalist