Fernando Barajas
Richmond,CA
Summary
Seeking a full-time position that provides opportunities for growth and presents new challenges within the company. An enthusiastic and hardworking individual, who is eager to contribute as part of a team to achieve shared success. Take great pride on being dependable and able to manage multiple tasks simultaneously while maintaining a positive and focused attitude
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Auto Glass Express
04.2023 - Current
- Provided excellent customer care by responding to quote requests, setting up appointments, assisting with product selection and handling ordering functions.
- Investigated and resolved accounting, service and delivery discrepancies.
- Increased efficiency and team productivity by implementing operational best practices.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Performed opening and closing procedures in preparation for business day
- Managed schedules for repair technicians throughout the day to ensure completion and to maintain a steady workflow
Distribution Supervisor
Oregon Food Bank
03.2022 - 02.2023
- Oversaw a team of personnel to ensure a steady workflow, a culture of respect and an atmosphere of teamwork to foster a positive working environment.
- Receiving and storing products in dry, freezer, and cooler warehouses using First In/First Out methods, as well as counting and locating inventory using PRIMARIUS operating system
- Managed warehouse labor capacity and productivity, space planning, equipment selection and utilization, and effective implementation of integrated warehouse management systems to effectively meet OFB’s standards and goals
- Working and communicating with various other departments to ensure the needs of regional food banks, partner agencies and clients were adequately met
- Maintaining consistent productivity and accuracy while pulling orders for the greater Portland area the entire state of Oregon
- Ensuring proper warehouse space management by combining pallets and rearranging space to accommodate a steady flow of products using various forklifts
- Supporting volunteer teams in setting up, troubleshooting issues, errors and anything else that would arise
Lumber & Building Material Sales
Truitt & White
05.2020 - 02.2022
- Actively listened to clients' requests, obtaining full understanding of their projects before addressing their needs.
- Gathered information through extensive research to provide adequate solutions to clients' issues
- Coordinated with multiple departments such as receiving and dispatch to achieve results desired by clients
- Prepared purchase orders, discerning any discrepancies and addressing them as necessary
- Quickly learned about different materials in an ever-evolving industry
- Provided exceptional customer service and processed retail sales transactions
Paint Department Manager
Truitt & White
10.2018 - 05.2020
- Assisted customers, from professional contractors to average homeowners, with materials for their painting projects
- Performed physical inventory in order to reconcile products on-hand and placed orders for necessary products to ensure customers' needs would be met
- Used extensive knowledge of paint products to build trust and provide exceptional follow-up, leading to more frequent business and stronger relationships
- Increased knowledge of coworkers by training them to use tinting equipment properly
- Drove a forklift throughout company grounds to transport products wherever they were required
Operations Manager
CertaPro Painters of San Francisco
01.2015 - 10.2018
- Prioritized and scheduled projects with the proper crews
- Managed nine paint crews, preparing work schedules and assigning specific duties to ensure that projects were completed in a timely fashion
- Acted as intermediary between client and project foreman to ensure that client's expectations were being met on a daily basis
- Determined staffing requirements and interviewed, hired and trained new employees
- Ensured that all employees were properly trained on production methods and that all the proper safety precautions were taken
- Performed safety meetings in both English and Spanish
- Maintained daily inventory of painting equipment and company vehicles to make sure they were receiving regular maintenance
- Responded to complaints and inquiries in a timely fashion
- Ordered and delivered products and supplies to jobsites throughout San Francisco
Education
General Education -
Diablo Valley College
Concord, CA06-2008
High school diploma -
Richmond High School
Richmond, CA06-2006
Skills
- Excellent reading comprehension
- Able to take initiative and be self-directed in quick-moving, ever-evolving environments
- Proficient with computers and apps such as Google Drive, Gmail, Microsoft Suite, etc
- Fluent in both Spanish & English
- Flexible & Adaptable
- Managed processing of accounts payable and receivable payments
Timeline
Customer Service Representative
Auto Glass Express
04.2023 - Current
Distribution Supervisor
Oregon Food Bank
03.2022 - 02.2023
Lumber & Building Material Sales
Truitt & White
05.2020 - 02.2022
Paint Department Manager
Truitt & White
10.2018 - 05.2020
Operations Manager
CertaPro Painters of San Francisco
01.2015 - 10.2018
General Education -
Diablo Valley College
High school diploma -
Richmond High School
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