George Diaz
Edinburg,TX
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Testing Coordinator
IDEA Public Schools
10.2020 - Current
- Trained and developed new testing team members and provided continuous mentoring.
- Enhanced testing efficiency by streamlining test coordination processes and procedures.
- Developed comprehensive training materials to enhance tester skills and knowledge, leading to more accurate results.
- Streamlined reporting processes, ensuring clear communication of findings to relevant parties while minimizing time spent on administrative tasks.
- Improved overall testing quality with thorough documentation practices and regular progress reports.
- Implemented data-driven strategies for improved testing outcomes, analyzing trends and identifying areas for improvement.
Realtor
Effective Real Estate
09.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Detention Service Officer
City of McAllen
10.2019 - 10.2020
- Observed conduct and behavior of detainees to prevent disturbances and escapes.
- Ensured accurate record keeping by documenting inmate behavior, incidents, and daily activities in logbooks and electronic databases.
- Maintained cleanliness within the facility following established sanitation guidelines to promote health among inmates and staff members.
- Enhanced security by conducting thorough inmate searches and cell inspections.
Central Checkout Specialist
HEB Grocery Store
05.2013 - 10.2019
- Diligently verified age-restricted products such as tobacco or alcohol purchases were compliant with local laws before completing transactions.
- Reduced discrepancies in cash handling with meticulous attention to detail during transactions.
- Enhanced customer satisfaction by providing prompt and courteous service at the central checkout counter.
- Trained new team members on company policies, procedures, and register operations, ensuring consistent performance across the team.
- Supported store management with effective communication of relevant information regarding transactional issues or customer feedback.
- Collaborated with other departments to resolve pricing issues or discrepancies, ensuring accurate billing for customers.
- Managed high-volume transaction periods effectively by prioritizing tasks and working efficiently under pressure.
- Contributed to sales goals by promoting store loyalty programs or special offers during the checkout process.
- Adhered to company loss prevention guidelines by properly identifying counterfeit bills or other forms of fraudulent payment.
- Conducted daily reconciliation of cash drawers, accurately tracking revenue and minimizing financial discrepancies.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming coworkers about ongoing tasks or outstanding issues requiring resolution.
Education
Bachelor Of Applied Science - Organizational Leadership
South Texas College
McAllen, TX06.2025
Skills
- Test Data Management
- Training and coaching
- Quality Assurance
- Test strategy development
- Technology Integration
- Project management proficiency
- Data Interpretation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Relationship Building
- Inspection and Testing Reports
- Documentation and Recordkeeping
- Analytical Thinking
- Blueprint Reading
- Project Management
- Client Relations
- Strong negotiation skills
- Schedule Coordination
Languages
Spanish
Professional Working
Timeline
Realtor
Effective Real Estate
09.2022 - Current
Testing Coordinator
IDEA Public Schools
10.2020 - Current
Detention Service Officer
City of McAllen
10.2019 - 10.2020
Central Checkout Specialist
HEB Grocery Store
05.2013 - 10.2019
Bachelor Of Applied Science - Organizational Leadership
South Texas College
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