Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stephanie Williams

Miramar,FL

Summary

Transitioning from role in high-paced hospitality environment, bringing valuable skills in customer service and conflict resolution. Developed strong communication and multitasking abilities, ensuring effective guest interactions and seamless operations. Seeking to apply these transferrable skills in new field with focus on delivering outstanding service.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
Pembroke Pines, FL
09.2023 - 01.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Macy's Retail Sales Associate

Macy's Mens And Home
Pembroke Pines, FL
09.2020 - 07.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Collaborated with sales team to ensure adequate supply levels for promotions and seasonal demand fluctuations.

Education

High School Diploma -

Olympic Heights Community High School
Boca Raton, FL
05-2016

Skills

  • Customer service
  • Reliability and punctuality
  • Customer satisfaction
  • Patience and composure
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Customer relations
  • Problem-solving skills
  • Teamwork and collaboration
  • Listening skills
  • Multi-tasking strength
  • Heavy lifting

Accomplishments

  • Certificate of Appreciation.
  • Recognition Of Commitment to costumers, communities & colleagues.

Timeline

Beauty Advisor

Ulta Beauty Inc.
09.2023 - 01.2024

Macy's Retail Sales Associate

Macy's Mens And Home
09.2020 - 07.2022

High School Diploma -

Olympic Heights Community High School

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Stephanie Williams