Alexander Brigham
Summary
Encouraging Healthcare Leader, Operations Manager + Human Resources Professional. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent employee relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Interim Manager - Radiation Oncology
The University of Vermont Medical Center
2024.05 - Current
- Oversees all day-to-day operations of the Radiation Oncology department.
- Responsible for managing the clinical, operation, financial, and administrative aspects of the Radiation Oncology department.
- Assists the Director of Radiation Oncology in planning and managing expenses, budgets, patient charges, and billing.
- Accomplished multiple tasks within established timeframes.
- Enhanced patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Practice Supervisor - HemOnc & SurgOnc
The University Of Vermont Medical Center
2023.10 - Current
- Oversees all operations of Hematology, Oncology, and Surgical Oncology
- Fosters a high-performance culture and ensures optimal daily operations of clinical sites
- Manages patient access, scheduling, insurance pre-certification, referral management, resource utilization, charge capture, service quality, staffing, compliance and accreditation, regulatory agencies, and clinical standards of care
- Intense commitment to patient and family centered care
- Provides administrative direction and coordination of policies, procedures, and programs
- Leads and functions as part of the site-based leadership team in support of, and responsible for all clinical operations.
Business Operations and Human Resources Consultant
Brigham, LLC
2022.08 - Current
- Experienced in municipal recruitment - Town Manager searches
- Experienced in supporting business operations, clinical operations and human resource operations
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes
- Built HR consulting capabilities focused on clients undergoing organizational change and development
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Created and implemented forward-thinking initiatives to improve employee engagement
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
- Oversees day-to-day business operations
- Reviewed company's strategic plans and developed departmental goals and standards to support vision
- Worked in tandem with Clinical Directors, Town Managers, and Boards to better understand business process and initiate improvements, helping company achieve goals
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Human Resources Generalist, HR Lead
Tata Harper Skincare
2021.09 - 2023.06
- Oversees all HR functions throughout the United States
- Oversaw and worked collaboratively with partnered PEO's in Canada, the
- United Kingdom, and France
- Responsible for Payroll in the US
- Manage employee relations: scheduling meetings, resolving grievances, training, coaching, discipline employees and counseling
- Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and others
- Leads recruitment efforts, and employees induction, orientation and training programs
- Facilitated talent acquisition, becoming instrumental in building and retaining high-caliber teams
- Ensures compliance by monitoring and implementing applicable HR federal and state requirements, conducting investigations, and maintaining records for legal purposes
- Identify and recommend improvements to internal operating procedures, including team restructuring and performance management
- Build strong relations with external partners, including Payroll, benefits providers, surveys, etc
- Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals
- Drafted department-specific employee announcements
- Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Office Manager + Facilities Manager
Polly
2019.09 - 2021.09
- Managing day-to-day front of house operations, facilities management, assisting executive leadership and project management
- Accounting – processing accounts receivables, daily deposits, and account
- Incentive planning and management
- Assisting in Human Resources functions, onboarding new hires, offboarding terminated employees, process development, improvement, and implementation, assisting in planning and managing remote working opportunities, and assisting in general HR functions
- Logistics coordinating – out of state new hires and terminations
- Assisting in Marketing functions and campaigns initiatives
- Budget planning
- Responsible for office mail, shipping, supplies, and equipment
- Organized office operations and procedures both in the office and remote
- Coordinated with IT department on all office equipment + new hire needs
- Managed relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
- Manage contract and price negotiations with office vendors, service providers and office lease
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved
- Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, office layouts and company policies and procedures
- Responsible for developing and implementing office policies and procedures and standardizing office work flow
- Ensured that results are measured against standards, while making necessary changes along the way
- Perform review and analysis of special projects and keep the management properly informed
- Remained updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications
- Responsible for ensuring office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise
- Maintained a safe and secure working environment.
Education
MBA - Business Administration + HR Management
Champlain College
Burlington, VTGraduate Certificate - Human Resources Management
Champlain College
Burlington, VTBachelor of Science - Business Management
Champlain College
Burlington, VTCertificate Healthcare Management -
Champlain College
Burlington, VTSkills
- Conflict Management
- Adaptability
- Patient Safety
- Financial Optimization
- Communication and Empathy
- Integrity, Resilience, and Inspiration
- People Focused Management
- Mentor
Timeline
Interim Manager - Radiation Oncology
The University of Vermont Medical Center
2024.05 - Current
Practice Supervisor - HemOnc & SurgOnc
The University Of Vermont Medical Center
2023.10 - Current
Business Operations and Human Resources Consultant
Brigham, LLC
2022.08 - Current
Human Resources Generalist, HR Lead
Tata Harper Skincare
2021.09 - 2023.06
Office Manager + Facilities Manager
Polly
2019.09 - 2021.09
MBA - Business Administration + HR Management
Champlain College
Graduate Certificate - Human Resources Management
Champlain College
Bachelor of Science - Business Management
Champlain College
Certificate Healthcare Management -
Champlain College
Similar Profiles
Beth GoyetBeth Goyet
Nursing Professional Development Practitioner at UNIVERSITY OF VERMONT MEDICAL CENTERNursing Professional Development Practitioner at UNIVERSITY OF VERMONT MEDICAL CENTER
RAMONA ADAMSRAMONA ADAMS
Patient Access Specialist at University of Vermont Medical CenterPatient Access Specialist at University of Vermont Medical Center
Aidan RowleyAidan Rowley
Clinical Biomedical Equipment Technician at University Of Vermont Medical CenterClinical Biomedical Equipment Technician at University Of Vermont Medical Center