Kaitlyn Purcell
San Diego,CA
Summary
A proven hospitality expert for several food industry businesses, by demonstrating an ability to adapt to any work environment. Skilled in operating essential equipment, mentoring staff, and performing lots of preparation for the restaurant.
Reliable team player, continuously creating a 'hands on' environment and building a strong relationship with the staff team.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Malibu Farm
05.2024 - Current
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista Shift Lead
Jane The Bakery
08.2023 - 04.2024
- Developed strong relationships with regular customers, by creating a friendly efficient work environment.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Bartender
Chilis's Bar and Grill
10.2021 - 03.2023
- Served high customer volumes during holidays, busy nights, and weekends.
- managing a fast-paced, multitasking environment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques
Education
Bachelor of Arts - Photography
Sonoma State University
Rohnert Park, CA05-2022
Skills
- Friendly and outgoing
- Punctuality
- Cleanliness
- Adaptive and creative
- Hospitality service expertise
- Quick problem solver
- Solid Multitasking skills
Timeline
Barista
Malibu Farm
05.2024 - Current
Barista Shift Lead
Jane The Bakery
08.2023 - 04.2024
Bartender
Chilis's Bar and Grill
10.2021 - 03.2023
Bachelor of Arts - Photography
Sonoma State University
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