Khushi Choudhary
Iselin,USA
Summary
Healthcare professional prepared to excel in administrative roles, leveraging rich background in managing healthcare facilities. Proven ability to enhance operational workflows and maintain regulatory compliance. Focused on collaborative team efforts and delivering impactful results, known for flexibility and reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communication & Development Inter
Day One NY
01.2025 - Current
- Assist in drafting content for social media, newsletters, and marketing materials to increase visibility and engagement by 20%.
- Support the development and execution of fundraising campaigns, ensuring clear and compelling messaging.
- Collaborate with the communications team to refine outreach strategies for community awareness and involvement.
- Engage with partners and stakeholders, helping to build and maintain strong relationships for organizational growth.
- Conduct research on communication trends and best practices to improve internal and external communications by 15%.
- Supported project management activities, tracking progress and ensuring milestones were met on time and within budget.
Patient Community Outreach Intern
The Leukemia & Lymphoma Society
01.2025 - Current
- Assisted in event planning and coordination, ensuring smooth execution and maximizing attendance rates.
- Provided critical assistance to team members, allowing them to focus on core responsibilities and achieve goals more efficiently.
- Established 10 partnerships with local organizations for collaborative community projects.
- Conducted research on community needs, enabling the organization to tailor its programs accordingly.
- Improved 20% public awareness of available resources through targeted marketing campaigns.
Administrative Assistant
RR Accounting & Tax Services Inc
04.2022 - 02.2025
- Greeted clients and provided detailed guidance on services, fostering strong relationships and increasing client satisfaction by 25%.
- Scheduled and managed appointments and communications, ensuring 100% compliance with deadlines and seamless coordination among teams.
- Organized and prepared client records, improving data accuracy by 15% through updated filing systems.
- Managed front desk responsibilities, including invoicing, payment processing, and client intake, resulting in a 10% reduction in administrative errors.
- Spearheaded the implementation of a streamlined administrative system, reducing paperwork errors by 15% and enhancing workflow efficiency.
- Delivered timely and accurate responses to inquiries, contributing to a 20% increase in customer retention rates.
Patient Safety Sitter
Hackensack Meridian Health Medical Center
05.2023 - 04.2024
- Supervised and monitored 10+ high-risk patients daily to prevent injuries and ensure adherence to treatment plans.
- Maintained a safe environment and engaged the patients in diversional activities while reporting any changes in the patient's behavior to the nurse
- Contributed to a positive patient experience through compassionate care and actively listened during interactions with patients and their families
- Supported nursing staff by assisting with activities of daily living, including bathing, dressing, toileting, and feeding as needed
- Assisted families and relatives who came to visit the patient
- Helped identify their needs, provided detailed solutions, referred them to other services as needed, and directed them to the patient's room
Help Desk Representative
Hackensack Meridian Health
10.2021 - 03.2022
- Worked in a call center and responded to 100+ inquiries and complaints of customers
- Reduced response times with effective ticket management, prioritizing urgent issues to ensure prompt resolution.
- Helped patients complete necessary medical forms and documentation.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Warehouse Member
Amazon
10.2020 - 10.2021
- Processed and shipped customer orders with precision, maintaining compliance with Amazon's same-day shipping standards, achieving a 99% accuracy rate.
- Monitored and replenished inventory levels to streamline operations, reducing order processing time by 15%.
- Assisted with offloading and organizing products by category, improving warehouse organization and accessibility.
- Identified and resolved product discrepancies, enhancing system accuracy and functionality.
- Maintained consistent daily performance, regularly exceeding operational benchmarks by 10%.
- Collaborated with teams to implement efficiency improvements, boosting productivity and workflow by 12%.
Crew Member
Dunkin Donuts
01.2019 - 09.2020
- Prepared and delivered high-quality meals, snacks, and beverages adhering to company standards, enhancing customer satisfaction and repeat patronage by 15%.
- Streamlined team collaboration to achieve operational goals, including maintaining inventory accuracy and minimizing food waste by 10%.
- Managed customer interactions efficiently, processing cash, credit, and mobile payments accurately, reducing checkout time by 20%.
- Trained new employees, emphasizing service excellence and adherence to food safety protocols, resulting in a 25% improvement in staff performance metrics.
- Implemented organizational practices to maintain cleanliness and ensure compliance with health and safety standards, contributing to superior health inspection results.
Intake Leader
American Red Cross
05.2018 - 05.2023
- Assisted a team of approximately 10 individuals helping volunteers with intake applications
- Followed and answered any issue with them monthly to make sure they were on top of the responsibilities that come with being a VIPC member
- Demonstrated effective communication skills by clearly informing volunteers of changes made regularly by senior leadership to policies and protocols
Education
Bachelor of Science - Health Administration
Rutgers University
New Brunswick, NJSkills
- Attention to Details
- Time Management
- Troubleshooting
- Leadership & Teamwork
- Microsoft Office (PowerPoint, Outlook, Excel & Word)
- Customer Service
- Telephone Etiquette
- Team Collaboration
Certification
Basic Life Certification (BLS)
President Volunteer Award
Timeline
Communication & Development Inter
Day One NY
01.2025 - Current
Patient Community Outreach Intern
The Leukemia & Lymphoma Society
01.2025 - Current
Patient Safety Sitter
Hackensack Meridian Health Medical Center
05.2023 - 04.2024
Administrative Assistant
RR Accounting & Tax Services Inc
04.2022 - 02.2025
Help Desk Representative
Hackensack Meridian Health
10.2021 - 03.2022
Warehouse Member
Amazon
10.2020 - 10.2021
Crew Member
Dunkin Donuts
01.2019 - 09.2020
Intake Leader
American Red Cross
05.2018 - 05.2023
Bachelor of Science - Health Administration
Rutgers University
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