Ximena HERRERA
Frederick,MD
Summary
Determined General Manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
9
9
years of professional experience
Work History
General Manager
KNIGHT MANAGEMENT COMPANY
FREDERICK, MARYLAND
01.2013 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Designed modern employee recognition program which boosted productivity and improved morale
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
Education
IT USER SUPPORT SPECIALIST I/II -
Frederick Community College
Frederick, MD05.2021
BUSSINES MANAGEMENT -
Hamburger University
Chicago, IL04.2019
Skills
- Customer Service Management
- Financial Statement Review
- Employee Motivation
- Cost Reduction
- Goal Setting
- Performance Assessment
- Quality Assurance
- Training Management
- Budget Control
- Staff Scheduling
- Program Optimization
- Policy Development and Enforcement
- Human Resources Oversight
- Team Leadership
- Decision Making
- Administrative Management
- Verbal and Written Communication
- Records Organization and Management
- Originality and Creativity
- Customer Relations
- Payroll Administration and Timekeeping
- Calendar Management
- Waste Management and Reduction
- Multitasking and Prioritization
- POS Terminal Operations
- Inventory Tracking and Management
- Materials Planning and Logistics
- Business Leadership
- Focus and Follow-Through
Languages
Spanish
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
General Manager
KNIGHT MANAGEMENT COMPANY
01.2013 - Current
IT USER SUPPORT SPECIALIST I/II -
Frederick Community College
BUSSINES MANAGEMENT -
Hamburger University
Similar Profiles
Kelvin Soh Jian MingKelvin Soh Jian Ming
Condominium Manager at Knight Frank Property & Facilities ManagementCondominium Manager at Knight Frank Property & Facilities Management
Josh GeorgeJosh George
Marketing Manager Customer Experience & Marketing at Knight Frank Property Management Sdn BhdMarketing Manager Customer Experience & Marketing at Knight Frank Property Management Sdn Bhd
May TanMay Tan
Property Executive at Knight Frank Property and Facilities ManagementProperty Executive at Knight Frank Property and Facilities Management
Duane BarlowDuane Barlow
Supervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for HealthSupervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for Health
DOREEN MDUMADOREEN MDUMA
Dietary Aide at Homewood Health CentreDietary Aide at Homewood Health Centre