Christy Figueroa
Hanford,CA
Summary
Professional Bartender with extensive knowledge of spirits. Friendly, open and committed to building customer base by providing positive service experience. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Willingness to take on added responsibilities to meet lodge goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
B.P.O.E. Elks 1259
10.2019 - Current
- Check for membership; ensure members have signed in guests
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Comply with and follow the bylaws of B.P.O.E. Elks organization
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assist with staff training, sharing expertise in bartending techniques and customer service best practices.
- Assist with inventorying beverage stock and bar supplies.
- Use extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Texas Roadhouse
11.2022 - 09.2023
- Ensures that each guest receives legendary service during their dining experience
- Uses the POS (point of sale) system effectively and correctly received during the shift and properly accounts for all monies at the end of each shift
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Completes proper opening and closing duties as per station
- Maintains proper etiquette with all staff members and guests
- Follow all steps of service, rules and regulations throughout the dining experience.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol/food handling laws to keep restaurant compliant with regulations while serving spirits.
Bartender/Manager
Adolfo's Lounge
06.2017 - 10.2019
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Crafted special drink and cocktail menu items for seasonal offerings.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Assistant Office Manager
Pereira Trucking Inc
09.2014 - 12.2014
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
- Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Completed bi-weekly payroll for company employees.
Contract Administrator/Front Office Assistant
MGS Construction Services, INC.
07.2012 - 03.2013
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Stored and filed contract documents in orderly, organized systems.
- Organized and updated databases, records and other information resources.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Created solicitation packages and conducted thorough research for each bid.
- Improved compliance with industry regulations by consistently updating contract templates to reflect changes in legislation.
- Served as liaison between clients or contractors/vendors by coordinating appointments or meetings that supported project completion timelines effectively.
- Coordinated travel arrangements for staff members, ensuring smooth logistics during business trips or conferences.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Supported staff members with administrative tasks, improving productivity across various departments.
Certified Nurse Assistant
Hacienda Rehabilitation And Health Care Hanford -
11.2010 - 07.2012
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Streamlined communication between patients and healthcare providers by serving as an attentive liaison during shift handovers and interdisciplinary meetings.
Education
Certificate - Certified Nurse Assistant
Nursing Assistant Training Academy
Fresno, CA07.2020
Certificate - Certified Nurse Assistant
Hanford Adult School
Hanford, CA05.2010
High School Diploma -
Wild Rose High School
Wild Rose, WI05.1999
Skills
- Leadership
- Communication
- Honest and Dependable
- Teamwork and Professionalism
- Organization
- Food and Beverage Service
- Customer Service
- Highly reliable
- Strong multitasking
- ABC standards
Certification
- 11/2022 - 05/2025, State Food Safety & Training
- 07/2022 - 07/2025, California Department of Alcohol Beverage Control
- 02/2024 - 02/2026, Sexual Harassment Prevention and Training
- 04/2023 - 04/2024, B.P.O.E. Hanford Lodge 1259 Employee of the year
- 04/2021 - 04/2022, B.P.O.E. Hanford Lodge 1259 Volunteer of the Year
Timeline
Server
Texas Roadhouse
11.2022 - 09.2023
Bartender
B.P.O.E. Elks 1259
10.2019 - Current
Bartender/Manager
Adolfo's Lounge
06.2017 - 10.2019
Assistant Office Manager
Pereira Trucking Inc
09.2014 - 12.2014
Contract Administrator/Front Office Assistant
MGS Construction Services, INC.
07.2012 - 03.2013
Certified Nurse Assistant
Hacienda Rehabilitation And Health Care Hanford -
11.2010 - 07.2012
Certificate - Certified Nurse Assistant
Nursing Assistant Training Academy
Certificate - Certified Nurse Assistant
Hanford Adult School
High School Diploma -
Wild Rose High School
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