Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
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Hi, I’m

Annette Artis

Wilson,NC

Summary

Provided vital signs monitoring and fostering compassionate communication, I enhanced patient care at Finch Home Care Agency. Leveraging time management and empathy, I significantly improved patient satisfaction and independence. My proactive approach and attention to detail ensured high standards of HIPAA compliance and safety.

Attentive individual with superior cleaning skills thanks to 28 years in housekeeping and cleaning sector in Hotels and Nursing Homes. Reliable and dedicated with physical stamina to stand for long periods and lift 50+ pounds with ease.

Overview

26
years of professional experience

Work History

Finch Home Care Agency

CNA
03.2012 - Current

Job overview

  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Wilson Assisted Living

Certified Nursing Assistant
03.2011 - 11.2016

Job overview

  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Bill's Bar B Que

Kitchen Staff Member, Short Order Grill Cook
08.2010 - 07.2016

Job overview

  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Trained new staff on food preparation and safety procedures.
  • Pushed, pulled and transported large loads and objects. Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Assisted in setting up and breaking down kitchen stations. Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used cost-saving measures to maximize profits.

Country Inns & Suites

Housekeeping, Laundry Attendant, Front Desk Clerk
06.2015 - 12.2015

Job overview

  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Creamery Restaurant

Short Order Cook Drive-thru Cashier
05.2007 - 08.2009

Job overview

  • Increased order accuracy by effectively communicating with front-of-house staff regarding customer preferences or dietary restrictions.
  • Managed food costs by carefully monitoring portion control and minimizing waste during meal preparation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared food items according to recipe to drive quality and consistency.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Restocked and organized merchandise in front lanes.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Crossed trained in front counter operations to provide additional support as needed during busy periods or staff shortages.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Restocked stations and supplies during slower periods between rushes.

Snow Hill Tax Office

Tax Office Filing Clerk
09.2002 - 12.2004

Job overview

  • Optimized information gathering and presentations with implementation of practical filing system.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Continuously developed professional skills through relevant training sessions, workshops, and industry conferences, staying updated on best practices for effective document management.
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
  • Enhanced document accessibility for colleagues by consistently updating digital filing systems.
  • Maintained physical and computer-based filing systems.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained log books and spreadsheets documenting file data and storage receipts.

Snow Hill Assisted Living

Activity Director
01.1999 - 11.2002

Job overview

  • Networked with community organizations and leaders for volunteer opportunities and cooperative eng
  • Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

Education

Wilson Community College
Wilson, NC

from General Studies

University Overview

  • I have completed some of the general classes that I needed for my major in Associate in Substance Abuse Counselor in 2008.

Pitt Community College
Winterville, NC

No Degree from Certified Medical Assistant
10-2001

University Overview

  • Awarded Certificate in Medical Assistant. in 2002 at Pitt Community College.
  • I received an achievement award for completing the Medical Assistant Boot Camp Program at Pitt Community College in 2002.

Wilson Community College
Wilson, NC

from Arts And Crafts
01-1991

University Overview

I earned my GED from Wilson Community College in 1991, also a certificate in Arts and Craft.

Charles B Aycock
Pikeville, NC

from Academic Classes
06-1989

University Overview


  • Awarded outgoing Drill Team 3rd place Cadet Private and promoted to Cadet Private First Class.
  • Awarded certificate in the Art program.
  • Awarded outstanding teammate basketball player in giving love and support, always smiling and greeting you with some nickname that I have giving you, with my humor and real life jokes that will put a smile on your face and in your spirit no matter who you are, you earned it I applaud you at your best and at your worst. Great job to all, even though I did not always play, I always support my team.
  • Honoree in Arts 2 at Charles B Aycock for outstanding oil painting that was placed in the Art Museum in Raleigh, NC.

Norwayne Jr. High School
Pikeville

from General Education
06-1986

University Overview

  • I was awarded a Certificate for completing my coarse in filing, data entry, inventory in keeping up with check outs and check in and maintaining a clean, safe, healthy environment, and the greatest hospitality.
  • Honoree of the year for outstanding Librarian Assistant.
  • Awarded a Certificate for comping in 2nd place in the Spelling B Championship at Norwayne Jr. High School.
  • Honoree in being the first to elevate and complete the basic computer training course on the first Apple computer in school.

Skills

  • Time management, Attention to Detail
  • Patient care,Vital signs monitoring
  • Compassion and empathy,Bathing assistance
  • HIPAA compliance
  • Dressing assistance, Maintaining confidentiality
  • Data entry, Customer service
  • Active listening, Critical thinking
  • Appointment scheduling,Order processing
  • Paperwork processing,Call management, Payment processing,Microsoft Excel
  • Multitasking and organization
  • Taking and preparing orders, Food service, Safe Food Handling
  • Cash handling,Payment processing

Certification

  • Certified Nursing Assistant (CNA)
  • First Aid Certification
  • OSHA Certified
  • First Aid Certification - American Red Cross or American Heart Association.

Accomplishments

Accomplishments
  • Achieved Nursing Assistant of the year x2 through effectively helping with Daily Assisted Living.
  • Achieved Honers by completing Medication with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work from home optionFlexible work hoursWork-life balanceHealthcare benefitsPaid sick leave401k matchCareer advancement

Quote

Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin

Software

Windows 11

Languages

English
Full Professional

Interests

My interests is to be successful in all things I can do and be the best at it Making a difference to make life better and easier for us all is important

Timeline

Housekeeping, Laundry Attendant, Front Desk Clerk
Country Inns & Suites
06.2015 - 12.2015
CNA
Finch Home Care Agency
03.2012 - Current
Certified Nursing Assistant
Wilson Assisted Living
03.2011 - 11.2016
Kitchen Staff Member, Short Order Grill Cook
Bill's Bar B Que
08.2010 - 07.2016
Short Order Cook Drive-thru Cashier
Creamery Restaurant
05.2007 - 08.2009
Tax Office Filing Clerk
Snow Hill Tax Office
09.2002 - 12.2004
Activity Director
Snow Hill Assisted Living
01.1999 - 11.2002
Wilson Community College
from General Studies
Pitt Community College
No Degree from Certified Medical Assistant
Wilson Community College
from Arts And Crafts
Charles B Aycock
from Academic Classes
Norwayne Jr. High School
from General Education

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