Dedicated Employee with a strong work ethic and ability to build lasting customer and work relationship. Experienced in office automation, administrative jobs, military pay systems, personnel specialist, naval correspondence, hiring and training. Has a strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
11
11
years of professional experience
Work History
COMMAND PAY AND PERSONNEL ADMINISTRATOR
U.S. NAVAL SHIPS REPAIR FACILITY AND JRMC
02.2023 - 08.2024
Served as primary link between command active/reserve members and Transaction Service Center (TSC) for both SRF-JRMC Yokosuka and SRF Singapore Detachment. Reviewed and processed pay-impacting documents.
Processed military personnel's gains, ensuring all newly-reporting personnel are gained to the activity and appropriate pay entitlements are received or started.
Assisted sailors in Permanent Change of Station process, Separations and Retirements, submitted documents to respective TSC/RSC for processing via Salesforce or NSIPS. Coordinated with NAVPTO for the flight. Makes sure that Military members that are separating or retiring have completed documents to process their DD214.
Reviewed command correspondence. Including maintaining inbound and outbound correspondence files, executing the correspondence management processes and proposing improvements. Does clerical work and administrative duties in support of the work of the department head or senior level management.
Defense Travel System (DTS) Reviewer.
VERIFYING OFFICIAL
TRANSACTION SERVICE CENTER (TSC)
10.2022 - 01.2023
Provided exceptional customer service to members of the Armed Forces, family members, foreign affiliates, local hires, retirees, reserves, civilians, and contractors.
Performed all functions required to issue USID Cards, Geneva Convention cards and CAC issuance related tasks to include review, research, and verification of source documents eligibility, and discussing entitlements.
Accomplished Defense Enrollment Eligibility Reporting System (DEERS) enrollment and updated for all eligible beneficiaries, reconciled erroneous DEERS information, performed PIN resets, verified and updated PKI certificates.
OFFICE AUTOMATION CLERK
CHILD DEVELOPMENT CENTER
02.2020 - 04.2022
Prepared and maintained daily, weekly and monthly assigned reports, correspondence, and statistical and financial data pertaining to components within CYP. Ensured child registration and enrollment paperwork is complete and current.
Conducted research of records and follows up in order to resolve discrepancies and problems. Maintained files in accordance with Records Management requirements.
Validated submission against authorized benefit amounts. Reconciled overpayments, returned checks, or other issues related to payment processing.
Provided basic supply management, food ordering, school supplies and receipts.
ASSITANT MANAGER
PANERA BREAD
07.2015 - 08.2019
Assisted the Area Director in implementing the standard guidelines for the cafe’s daily operation.
Scheduled weekly work shift for the associates and trains Newly Hired Managers and Shift Supervisors.
Helped inventory count of all the cafe’s supplies and evaluates sales on a continual basis while taking counteractive action for the company to meet the weekly sales growth target.
Maintained high standards of restaurant cleanliness, sanitation, food quality, and facility management.
Maintained cafe’s financials to include cash handling/procedures; Applies cost balancing knowledge in all daily operations of the café.
SHIFT SUPERVISOR
PANERA BREAD
02.2014 - 07.2015
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Helped store management meet standards of service and quality in daily operations.
Trained new employees and delegated daily tasks and responsibilities.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - MANAGEMENT
Saint Louis University
Philippines
04-2011
Skills
Leadership and Management Skills
Computer Literate performer with extensive software proficiency Office Automation products and systems
Military Pay and Personnel
Administrative and Records Management
Timeline
COMMAND PAY AND PERSONNEL ADMINISTRATOR
U.S. NAVAL SHIPS REPAIR FACILITY AND JRMC
02.2023 - 08.2024
VERIFYING OFFICIAL
TRANSACTION SERVICE CENTER (TSC)
10.2022 - 01.2023
OFFICE AUTOMATION CLERK
CHILD DEVELOPMENT CENTER
02.2020 - 04.2022
ASSITANT MANAGER
PANERA BREAD
07.2015 - 08.2019
SHIFT SUPERVISOR
PANERA BREAD
02.2014 - 07.2015
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - MANAGEMENT
Saint Louis University
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