Joceline Cruz
Carol Stream,IL
Summary
Versatile and dedicated, with a proven track record at PT Solutions for enhancing patient recovery and supporting optimal care. Excelled in staff training at Culvers, showcasing a strong work ethic and a dependable nature. Skilled in multitasking and patient support, I bring both hard and soft skills to foster positive outcomes and team efficiency.
Overview
4
4
years of professional experience
Work History
Manhattans Server
Manhattans
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Physical Therapist Aide
PT Solutions
05.2023 - Current
- Taught patients how to live within limits of capabilities and celebrated successes.
- Supported optimal patient care by efficiently setting up therapy equipment according to therapist specifications before each session.
- Enhanced patient recovery by supporting physical therapists in providing therapeutic exercises and treatments.
Culvers Team Trainer
Culvers
06.2020 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
A Toda Madre Hostess
A Toda Madre
06.2023 - 02.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associate of Science - Occupational Therapy
College of DuPage
Glen Ellyn, IL01.2026
High School Diploma -
Glenbard North High School
Carol Stream, IL05.2023
Skills
- Strong Work Ethic
- Patient confidentiality
- Staff Training
- Patient support
- Willingness to learn
- Dependable and reliable
Timeline
Manhattans Server
Manhattans
02.2024 - Current
A Toda Madre Hostess
A Toda Madre
06.2023 - 02.2024
Physical Therapist Aide
PT Solutions
05.2023 - Current
Culvers Team Trainer
Culvers
06.2020 - Current
Associate of Science - Occupational Therapy
College of DuPage
High School Diploma -
Glenbard North High School