Tiffany Jeremiah
Summary
- Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Authorizations department
Anchor Health Home Care
09.2024 - Current
- Creating profiles for new patients.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
- Conducted audits of existing authorizations for accuracy and completeness.
- Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
- Communicated with insurance companies via telephone or email regarding authorization requirements.
Lead 4th grade Teacher
Success Academy
Rosedale, NY
12.2022 - 06.2024
- Developed and implemented engaging lesson plans in line with state curriculum standards.
- Created a safe classroom environment conducive to learning by enforcing school rules and regulations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Built relationships with students and guardians through active communication and positive feedback.
- Created customized grading rubrics powerful assessment tools.
Pbx Phone Operator/ Guest Ambassador
World Spa
Brooklyn, NY
09.2022 - 01.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Supported front desk operations during peak times of business activity.
- Collected deposits or payments and arranged for billing.
- Facilitated check-in process for arriving guests.
- Updated system with order specifics and customer details, preferences, and billing information.
Customer Service Representative
BJ's Wholesale Club
Valley Stream, NY
07.2017 - 09.2022
- Worked with personnel from various backgrounds to maneuver and operate in a fast paced, high volume and pressured environment
- Monitored and answered phones to assist customers with their questions
- Kept up-to-date with company information in order to inform customers about weekly deals and promotions
- Assisted BJ members with membership questions and resolved various issues including, billing complications and returns
- Mastered the sale of upgrading memberships
Education
Bachelor of Business Administration - Operations Management
Baruch College
05.2022
Associates - Business Administration
QueensBorough Community College
05.2019
Skills
- Microsoft Office Suite (Word, Excel, and PowerPoint)
- Leadership
- Problem solving
- Time management
- Detail-oriented
- Communication
- Analytical skills
- Interpersonal communication
- Teamwork and collaboration
Timeline
Authorizations department
Anchor Health Home Care
09.2024 - Current
Lead 4th grade Teacher
Success Academy
12.2022 - 06.2024
Pbx Phone Operator/ Guest Ambassador
World Spa
09.2022 - 01.2023
Customer Service Representative
BJ's Wholesale Club
07.2017 - 09.2022
Bachelor of Business Administration - Operations Management
Baruch College
Associates - Business Administration
QueensBorough Community College
Similar Profiles
Amnerys PerezAmnerys Perez
Home Health Aide at Anchor health home careHome Health Aide at Anchor health home care
Jariatou TraoreJariatou Traore
Home Health Aide at Anchor health Home CareHome Health Aide at Anchor health Home Care
Cassandra JosephCassandra Joseph
Home Health Aide at Anchor Health Home CareHome Health Aide at Anchor Health Home Care