Crystal Reyes
Columbus,OH
Summary
Reliable, dependable, and hardworking, with effective communication skills. Eager to learn with the ability to adapt quickly to a challenge. Able to work in an environment as a team player as well as an individual. Fluent in English and Spanish.
Overview
9
9
years of professional experience
Work History
Resident Manager
5812 Investment Group LLC
Whitehall, OH
08.2020 - 03.2021
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections as needed.
- Advertised on internet ad forums and obtained potential residents through lead generation.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers and satellite and phone service providers.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
Assembler
Jeld Wen
Pataskala, OH
10.2019 - 07.2020
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Obtained appropriate tooling and fixtures for each assembly job.
- Disassembled, reassembled and corrected changeover.
- Inspected and tested components, assemblies and power tools for proper functionality.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Reviewed and verified all work was in compliance with sales orders and customer requirements.
- Trained new team members by relaying information on company procedures and safety requirements.
Assistant Manager
United Dairy Farmers
Reynoldsburg, OH
09.2018 - 09.2019
- Properly authorize and control gas sales, accurately register all transactions; handle coins, currency, checks, coupons, food stamps and making change
- Store Administration; including order, review of weekly delivery, reports, transfer of products, completion of paper work as directed by Store Manager or District Supervisor
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Home Health Aide
Personal Touch Home Health Care
Bronx, NY
01.2012 - 08.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
High School Diploma -
High School of Computers And Technology
Skills
- Client Relations
- Assembly and production
- Multitasking and Prioritization
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Clear Communication
- Team Building
- Patient Care Recordkeeping
- Home Cleaning and Sanitizing
- Property Showing
- Skilled in final assembly processes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Resident Manager
5812 Investment Group LLC
08.2020 - 03.2021
Assembler
Jeld Wen
10.2019 - 07.2020
Assistant Manager
United Dairy Farmers
09.2018 - 09.2019
Home Health Aide
Personal Touch Home Health Care
01.2012 - 08.2018
High School Diploma -
High School of Computers And Technology
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