Casey Givens
Administrative Assistant/Bookkeeper
WEST END,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant/Bookkeeper
Moore County Schools
05.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Processed invoices and expenses using School Funds to facilitate on-time payment.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Maintained staff directory and Parent/staff handbook.
- Coordinated bookkeeping activities in Frontline and Linq
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
ASDC Director
Moore County Schools
01.2015 - 05.2019
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
- Developed budget for center and established controls to adhere to budget.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Day Spa/Salon Manager
Teena Twilley
01.2000 - 03.2002
- Greeted spa guests warmly to create positive first impression of establishment.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Recorded product sales into spa's weekly income report.
- Maintained front desk workstation by keeping it clean and organized.
- Responded to customer inquiries or complaints.
- Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Worked with new employees to enforce account management protocols and customer service standards and optimize performance.
- Conducted internal audits of spa finances and completed basic accounting functions to maintain accurate records.
Education
No Degree - General Studies
Sandhills Community College
Pinehurst, NCNo Degree - General Studies
Southern Wesleyan University
Central, SCSkills
- Account Balancing
- Microsoft Office
- Front Desk Operations
- Account Reconciliation
- Administrative Support
- Office Supplies and Inventory
- Bookkeeping Support
- Bank Deposits
- Excel Spreadsheets
- Recordkeeping
Timeline
Administrative Assistant/Bookkeeper
Moore County Schools
05.2016 - Current
ASDC Director
Moore County Schools
01.2015 - 05.2019
Day Spa/Salon Manager
Teena Twilley
01.2000 - 03.2002
No Degree - General Studies
Sandhills Community College
No Degree - General Studies
Southern Wesleyan University
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