Dynamic and results-oriented professional with extensive experience in logistics and customer service, notably with Shield Protective Services. Excelled in route planning and vehicle handling, ensuring timely deliveries and high customer satisfaction. Demonstrated exceptional teamwork and problem-solving abilities, contributing to efficient operations and positive outcomes.
Overview
13
13
years of professional experience
Work History
Box Truck Driver/Laborer/Painter
Shield Protective Services
Greensboro, NC
11.2024 - Current
Determined optimal routes based on GPS application information and knowledge of local routes.
Inspected vehicle before leaving company premises and after trips.
Maintained reports and log books to document hours to comply with HOS rules and regulations.
Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.
Lubricated, cleaned or repaired machinery or equipment.
Operated pallet jacks and forklifts to load and unload supplies and materials.
Worked productively as lead or helping team member to drive customer satisfaction.
Operated various power tools such as drills and saws safely while following manufacturer's instructions.
Displayed high standards for quality workmanship and routinely double-checked work.
Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
Removed old finishes by stripping, sanding or using water or abrasive blasting.
Cleaned and smoothed surfaces prior to painting.
Retail Sales Associate
Men's Wearhouse
Burlington, NC
09.2024 - Current
Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Assessed customer product needs and interests in order to best recommend suitable items.
Helped customers by answering questions and locating merchandise.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Assisted in the preparation and execution of physical inventory counts.
Processed and organized shipments, restocking merchandise on the sales floor promptly.
Pipe Layer
leoterra construction
Burlington, NC
05.2024 - 12.2024
Collaborated with team members in order to ensure successful completion of tasks.
Installed pipes using hand tools, power tools and heavy machinery.
Tested newly constructed pipelines for leaks before commissioning them into service.
Operated heavy machinery including tractors, bulldozers and loaders safely at worksites.
Laid out and marked underground pipe routes to ensure accuracy of installation.
Graded and leveled trench bases using tamping machines and hand tools.
Located underground utilities in preparation for digging and marked locations to prevent damage.
Manufacturing Production Associate
Zink imaging
Whitsett, NC
01.2024 - 07.2024
Supported production by handling parts, rigs and jigs with precise care.
Operated and maintained production equipment to optimize efficiency and quality.
Inspected finished products to verify conformance with customer requirements.
Produced quality products by palletizing, packaging and assembling finished items.
Performed routine inspections to ensure product quality and adherence to specifications.
Utilized hand tools and machinery to assemble products according to customer specifications.
Managed inventory of raw materials and finished goods to ensure uninterrupted production.
Delivery Driver
FedEx
Durham, NC
01.2023 - 01.2024
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Provided excellent customer service by answering inquiries about products or services being delivered.
Delivery Driver Helper
UPS
Mebane, NC
11.2021 - 01.2023
Kept loads from being damaged through proper loading and security.
Ensured that all deliveries were made on time and within specified deadlines.
Used scanners to track parcel information, condition or receipt.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Inspected goods and checked for damage before deliveries.
Communicated with dispatch team regarding any changes in route or schedule delays due to traffic or other factors.
Box Truck Driver
ReGo Trading
Elon, NC
03.2021 - 03.2022
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Provided excellent customer service while delivering products safely and efficiently.
Facilitated safe loading and unloading of products by supervising warehouse personnel.
Inspector
Owens Illinois
Lexington, NC
01.2021 - 07.2021
Recommended improvements to production process to facilitate quality control.
Collaborated with other departments to troubleshoot problems, develop solutions, and implement corrective action plans.
Inspected finished goods prior to shipment to guarantee they meet company standards.
Performed visual and NDT inspections using established tools to identify defects.
Identified acceptable components and rejected defective products.
Correctional Officer
NCDPS
Blanch, NC
03.2020 - 02.2021
Reported on quality of inmate work and violations committed by prisoners.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Served meals and dispensed medications to inmates.
Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
Pipe Layer
Thalle Construction
Mebane, NC
08.2018 - 12.2019
Installed pipes using hand tools, power tools and heavy machinery.
Tested newly constructed pipelines for leaks before commissioning them into service.
Handled assembly and installation of underground piping, fittings and valves for storm drains and water mains.
Analyzed blueprints and technical documents prior to starting construction projects.
Operated heavy machinery including tractors, bulldozers and loaders safely at worksites.
Provided assistance in the installation of pumps, compressors and other mechanical systems related to pipelines.
Material Handler
WestRock
Raleigh, NC
04.2018 - 09.2018
Loaded and unloaded trucks with appropriate material handling equipment.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Operated lift equipment to safely move stock in and out of high bay areas and around premises.
Operated forklifts, pallet jacks, and other material handling equipment.
Maintenance Technician
Drucker & Falk
Williamsburg, VA
03.2016 - 04.2018
Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
Maintained or repaired specialized equipment or machinery.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
Operated hand and power tools to complete repairs.
Material Handler
AVID Medical
Williamsburg, VA
01.2014 - 01.2016
Loaded and unloaded trucks with appropriate material handling equipment.
Operated forklifts, pallet jacks, and other material handling equipment.
Maintained inventory records, including tracking incoming and outgoing shipments.
Received and distributed incoming materials to designated areas.
Ensured compliance with safety regulations while operating material handling equipment.
Stocker
Amazon
Dinwiddie, VA
07.2013 - 01.2014
Stocked shelves, racks, and bins with new or transferred merchandise.
Completed documentation related to receiving, stocking, returns and other activities accurately.
Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
Operated forklift and pallet jack to transport heavy loads.
Issued supplies, materials and products to team members based on information from requisitions.
Received and processed incoming shipments of merchandise.
Material Handler
Virginia Linen
Petersburg, VA
05.2012 - 07.2013
Loaded and unloaded trucks with appropriate material handling equipment.
Operated forklifts, pallet jacks, and other material handling equipment.
Maintained inventory records, including tracking incoming and outgoing shipments.
Supported other warehouse personnel in completing tasks efficiently.
Education
High School Diploma -
Dinwiddie High School
Dinwiddie, VA
06-2012
Skills
Route planning
Basic car mechanics
Vehicle handling
Parking techniques
Vehicle inspection
Cleanliness standards
Work planning
Customer service
Timeline
Box Truck Driver/Laborer/Painter
Shield Protective Services
11.2024 - Current
Retail Sales Associate
Men's Wearhouse
09.2024 - Current
Pipe Layer
leoterra construction
05.2024 - 12.2024
Manufacturing Production Associate
Zink imaging
01.2024 - 07.2024
Delivery Driver
FedEx
01.2023 - 01.2024
Delivery Driver Helper
UPS
11.2021 - 01.2023
Box Truck Driver
ReGo Trading
03.2021 - 03.2022
Inspector
Owens Illinois
01.2021 - 07.2021
Correctional Officer
NCDPS
03.2020 - 02.2021
Pipe Layer
Thalle Construction
08.2018 - 12.2019
Material Handler
WestRock
04.2018 - 09.2018
Maintenance Technician
Drucker & Falk
03.2016 - 04.2018
Material Handler
AVID Medical
01.2014 - 01.2016
Stocker
Amazon
07.2013 - 01.2014
Material Handler
Virginia Linen
05.2012 - 07.2013
High School Diploma -
Dinwiddie High School
Similar Profiles
Karim ThomasKarim Thomas
Office Manager at Shield Protective ServicesOffice Manager at Shield Protective Services
Social Services Worker II at Butler County Department of Job & Family Services - Adult Protective ServicesSocial Services Worker II at Butler County Department of Job & Family Services - Adult Protective Services