TYLER DAVIS

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance, and other specifications.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Improved product quality by conducting thorough inspections and identifying defects in timely manner.
• Identified and documented quality discrepancies for management to develop resolutions.
• Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
• Expected to quality check roughly 100 units daily. Consistently check 200 or more daily.

• Created New Homes scheduling team and was sole scheduler for two-plus years
• Gathered employee data to develop weekly and monthly work schedules.
• Developed strong working relationships with field management through effective scheduling and communication skills.
• Worked with manager and supervisor to plan and coordinate installation schedules.
• Recruited new schedulers and trained them in use of Salesforce and Click
• Set up reports detailing production and areas of improvement for field technicians and install crews.

Before starting the New Home scheduling, I was a Damage Claims Manager for 2.5 years. I dealt directly with customers, field technicians, and contractors to investigate, assess, and address damage to the home and negotiate compensation for repairs, or inform the customer that the damage was pre-existing or unrelated to the installation.