To obtain a Court Operations Analyst position with the Douglas County Judicial Branch, utilizing my skills in data analysis, process improvement strategies, and leadership to support, strengthen, and assist with the continued growth and efficiency of the Colorado judicial system.
Overview
14
14
years of professional experience
Work History
Judicial Clerk III
23rd Judicial District
03.2025 - Current
Provided high-level multi-faceted support to Division and Clerk of Court staff for all case types, Records Management and Weekend Court. Including but not limited to, minute orders, pleas, sentencing, sentence orders, mittimus’, scheduling events, entering warrants, bonds, mandatory and civil protection orders, entering events to trigger other departments (i.e. PSI reports and Community Corrections evaluations), Mental Health coding, bond forfeitures, CJS Inbox, entering M, T and Infraction tickets. Covering the division inbox and emails for domestic relations divisions, FAC and covering the Probate Monitor desk when the Probate Monitor was out on extended leave.
Prepared and maintained resources for FAC to facilitate quicker case settings and to ensure consistency in case assignments.
Work several data integrity report types such as the DMV report, Death Verifications, Generic PD and Appointed PD Both Active report, Criminal Attorney Withdrawal report and the CMHIP Competency Evaluations.
Court Judicial Assistant/Judicial Clerk II
18th Judicial District
01.2014 - 03.2025
Provided comprehensive coverage and support to Division and Clerk of Court staff for covering all case types and Records Management. Including but not limited to, minute orders, pleas, sentencing, sentence orders, mittimus’, scheduling events, entering warrants, bonds, mandatory and civil protection orders, entering events to trigger other departments (i.e. PSI reports and Community Corrections evaluations), Mental Health coding, bond forfeitures, CJS Inbox, entering M, T and Infraction tickets. Coverage for the division inbox for FAC and the domestic relations division as needed.
Mentored and trained new staff on a variety of procedures, including case entry, appearance bonds, misdemeanor, traffic and infraction tickets, creating infraction pleas, document processing in JPOD, and assisted with new employee onboarding.
Managed and maintained reports for data integrity, including open scheduled events, MPO expiration, and event code reviews, to ensure data accuracy and integrity.
Selected to take part in the Culture Initiative Training and the Core Team. Spent two years with the Core Team creating and updating a SharePoint page and a physical board in the Clerk’s Office. The Core Team spent time brainstorming and attempting to create and maintain a culture shift within the 18th then the 23rd Judicial District.
Evaluated operations and recommended changes to the infraction procedures, successfully leading a process improvement project that resulted in the adoption of a new plea form/format.
Handled a high volume of new cases and incoming documents for DR, CR, CV, C, M, T and Infractions case types, ensuring proper processing in accordance with court policies and procedures.
Developed and implemented a new tracking log to streamline the process of recording and fulfilling document requests, improving efficiency and accuracy. for name change cases.
Processed records requests according to the current policy and procedures, opened and distributed mail.
Led a project to create a comprehensive physical file map, streamlining location and retrieval processes for all team members.
Provide professional and knowledgeable customer support by answering basic and case-specific questions, ensuring all clients receive accurate and timely information and accepting payments from customers.
Issued summons, transcripts of judgments, subpoenas, writs of garnishments, and writs of restitution. Satisfied judgments and providing certificates of satisfaction
Member of the HOTE committee. Providing appreciation to fellow employees through creative events throughout the year.
Child Support Clerk
Douglas County DHS Child Support Services
01.2012 - 01.2014
Identified and solved an inefficiency in the mail processing system by researching and analyzing operational data and proposing a new mail machine. After presenting the proposal to stakeholders, the machine was purchased, resulting in significant time and cost savings for the department.
Maintained and analyzed inter-agency logs/spreadsheets for eligibility requirements and statistical reporting for Department of Human Services programs, ensuring data accuracy across several agencies.
Collaborated with the Clerk of Court to facilitate the procurement of certified records and the successful implementation of a new electronic filing system.
Provided the only clerical support for all 5 Child Support Officers.
Maintained and ordered all office supplies for the Douglas County Child Support Services Office.
Created all the new and re-opened cases coming into the Douglas County Child Support Services office.
Filed all documents to the Douglas County Court in paper format and in electronic filing format.
Provided extensive customer service including accepting payments, providing parties with up to date and accurate information, as well as answering questions on how processes work.
Use of Lexis Nexis for location, known associates and criminal record queries as an investigative tool.
Education
Associate of Applied Science - Veterinary Technology
Bel-Rea Institute of Animal Technology
Denver, CO
12.2008
TRAINING
Workplace Culture Initiative Training (July 2023 and January 2024)
Path to Supervision (Spring 2022)
Timeline
Judicial Clerk III
23rd Judicial District
03.2025 - Current
Court Judicial Assistant/Judicial Clerk II
18th Judicial District
01.2014 - 03.2025
Child Support Clerk
Douglas County DHS Child Support Services
01.2012 - 01.2014
Associate of Applied Science - Veterinary Technology