Jesenia L. Habeych
Orlando,USA
Summary
Highly motivated and conscientious professional with extensive experience in sales and customer relations. Customer focused with strong analytical, problem solving and communication skills seeking Administrative Assistant position.
Overview
26
26
years of professional experience
Work History
Receptionist / Office Assistant
Moran Kidd
09.2022 - 04.2024
- Handled high volume incoming calls, greeting clients, maintained all common areas including main office and break room
- Performed general and administrative and clerical duties, including copying, scanning, mail and bank deposits
- Maintained inventory of office and break room supplies, entered time slips in Aderant Total Office
Service Coordinator
Central Florida Fireplaces & Gas Services, Inc.
07.2019 - 01.2022
- Hired as Service Coordinator to assist homeowners and home builders with any concerns or scheduling needs for their fireplaces
- Scheduled service appointments, ordered parts, processed warranty, notarized lien waivers, processed daily AR payments, followed up on past due AR invoices
- Answered phones, scanning, copying, filing, kept and assisted with inventory and ordering of office supplies, entered receipts, created estimates and invoices in QB
Remote Customer Service Sales Agent
M.C. Virtual Office, LLC.
10.2010 - 12.2013
- Achieved record high customer satisfaction through effective handling of inbound calls for existing and prospective customers
Operations Coordinator
GES Global Experience Specialist
02.2008 - 10.2010
- Hired as Receptionist – successfully promoting image with trade partners and customers while fielding incoming calls with warmth and professionalism
- Promoted to Purchasing Operations Coordinator with responsibility to process requisitions for Purchase Orders
- Ordered heavy equipment; confirmed delivery with vendors prior to show
- Reconciled invoices and maintained monthly reports for various vendors
- Promoted again to Show-site Operations Coordinator – Handled signings of union employees, new hire paperwork, performed pre & post facility inspections, safety audits and maintained daily log while at show-site, CORE reports
- Maintained job box and safety crate to ensure all supplies and safety signs were show-site ready
- Prepared show-site folders with all safety forms
- Assisted Operations Managers with organizational charts, workbooks and any other duties they assigned while at office/show-site
Sales & Marketing Administrator
Ryland Homes
01.2006 - 05.2007
- Assisted the VP Sales and Marketing and the sales and marketing teams to help division deliver record sales and profits
- Responsibilities included proofing floorplans and collaterals, organizing weekly meetings and quarterly events for the department and maintaining inventory of sales collaterals and supplies
- Updated policy and procedure manual and aggregated sales and traffic data to generate division weekly report
- General Administrative office duties, faxing, filing, copying, typed letters, memos, scheduled interviews, assisted with new hire training schedule, weekly coding of invoices and expense reports for the department
Administrative Assistant/Construction Administrator/Purchasing Assistant
Transeastern Properties, Inc.
05.2003 - 06.2004
- General Administrative office duties, phones, filing, file maintenance, ordering office supplies and scheduled meetings for department heads
- Distributed checks to all trade partners and acted as notary on lien releases
- Promoted to Construction Administrator, handled various phases of permitting, prepared packages and submitted to municipalities
- Promoted to Purchasing Assistant, assisted department head in processing purchase orders, vpo’s, back charges, and handled any billing concerns
Executive Assistant
DeGraw & Associates, P.A.
05.2000 - 02.2003
- Supported law office by scheduled appointments with clients, professional lunches, seminars and meetings with professional associations and answering questions for clients and professionals (Bank Trust Officers, Financial planners, CPA, Insurance agents and attorneys)
- Coordinated workflow by distributing tasks to dictation department, paralegal department, bookkeeping, office manager and Attorneys and coordinating documents between paralegals clients
Customer Service Representative
Federal Trust Bank
02.1998 - 04.2000
- Processed deposits/withdrawals, stop payments, CTR’s, Cashier’s Checks, vault balancing, mail, processed daily deposits, maintained monthly statements
- Promoted from teller position, assumed and performed the duties of Customer Service Representative to include: opening and closing accounts, file maintenance, account research, and cross-selling bank products
- Conducted training of tellers and other customer service representatives on daily branch operations
Skills
- Proficient in Windows
- Microsoft Office Suite
- Bilingual
- Fluent in Spanish
- Notary Public
License
State of Florida Notary Public
References
Pamela Ross - 908-399-8898, pamro85@gmail.com
Frances DeGraw - 407-678-4649
Karitza Davila - 407-990-9676, karitzadavila@yahoo.com
Timeline
Receptionist / Office Assistant
Moran Kidd
09.2022 - 04.2024
Service Coordinator
Central Florida Fireplaces & Gas Services, Inc.
07.2019 - 01.2022
Remote Customer Service Sales Agent
M.C. Virtual Office, LLC.
10.2010 - 12.2013
Operations Coordinator
GES Global Experience Specialist
02.2008 - 10.2010
Sales & Marketing Administrator
Ryland Homes
01.2006 - 05.2007
Administrative Assistant/Construction Administrator/Purchasing Assistant
Transeastern Properties, Inc.
05.2003 - 06.2004
Executive Assistant
DeGraw & Associates, P.A.
05.2000 - 02.2003
Customer Service Representative
Federal Trust Bank
02.1998 - 04.2000