Eldon Alexander
Trion,Georgia
Summary
Automotive-Quality Manager Skilled in promoting team productivity through excellent communication and collaboration ability. Competent in defining test parameters, conducting evaluations and gathering data to identify defects. Highly efficient manager with excellent leadership ability and talent in quality. Well-versed in automotive production quality assurance metrics and offering 10+ years of experience in inspections, new model start-ups, staffing and customer service. Quality Management professional ensuring efficiency and standardization, maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Ensure smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in devising ways to improve manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.
Overview
11
11
years of professional experience
Work History
Quality Manager
ZLA Solutions
Rainbow City, AL
03.2016 - Current
- Reported all malfunctions to production executives to ensure immediate action
- Recorded, analyzed and distributed statistical information
- Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction
- Assured consistent quality of production by implementing and enforcing automated practice systems
- Collected production samples regularly and performed detailed quality inspections
- Inspected products and worker progress throughout production
- Specified quality requirements of raw materials with suppliers
- Implemented new quality assurance and customer service standards
- Monitored staff organization and suggested improvements to daily functionality
- Prepared and collection production reports
- Established and tracked quality department goals and objectives
- Determined quality department standards, practices and procedures
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
- Applied coaching techniques and tools to support managers and team members in improving performance
- Tracked quality issues with external customers, suppliers and internal plant operations
Quality Control/On-Site Supervisor
AC Services Inc
Huntsville, AL
02.2011 - 02.2016
- Delivered reports to quality managers and customers each day to detail project updates and likely completion dates, noting delays and causes
- Boosted team productivity through enhanced planning and streamlining of inspection tasks
- Ensured projects were completed according to approved time, quality and cost estimates
- Established clear priorities and production quality standards
- Evaluated incoming materials for quality and amounts ordered
- Meticulously tracked all parts and equipment used on each job site
- Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
- Interacted with employees to demonstrate high standards and mitigate issues effectively
- Reviewed project details to ensure correct materials and equipment were brought to job sites
- Interviewed, hired and trained new workers
- Organized and optimized daily operations of multiple crews in plants with consistent on-time delivery
- Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
- Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions
- Evaluated each staff member's strengths and assigned tasks based upon expertise and background
- Directed projects according to schedule and quality demands.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Trained workers in proper methods, equipment operation and safety procedures.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Tech Certificate - Radio Fundamentals
US Marines Tech Schools
29 Palms, CaTech Certificate - Ground Radio Repair
US Marines Tech Schools
29 Palms, CaTech Certificate - Basic Electronics
US Marines Tech Schools
29 Palms, Ca08.1993
High School Diploma -
Chattooga High School
Summerville, GA08.1992
Skills
- Quality processes
- Operational improvements
- Problem-solving abilities
- Employee training
- Statistical analysis skills
- Knowledge of quality systems
- Employee supervision
- Attention to Detail
- Audit Coordination
- Process Implementation
- Risk Identification
Additional Information
- Additional Information , US Marines Corps Veteran - Honorably discharged Awarded: Certificate of Commendation, Letters of appreciation (2), Good Conduct Medal
Timeline
Quality Manager
ZLA Solutions
03.2016 - Current
Quality Control/On-Site Supervisor
AC Services Inc
02.2011 - 02.2016
Tech Certificate - Radio Fundamentals
US Marines Tech Schools
Tech Certificate - Ground Radio Repair
US Marines Tech Schools
Tech Certificate - Basic Electronics
US Marines Tech Schools
High School Diploma -
Chattooga High School
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