Tatia Lewis
Richmond,VA
Summary
Talented Director with excellent marketing, customer service and facility oversight skills coupled with more than years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
18
18
years of professional experience
Work History
Director III
SSC Service Solution – Compass Group, Crothall – Compass Group
Richmond, VA
01.2020 - Current
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Managed teams to guarantee successful supply chain pipeline for markets.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
- Made recommendations for changes in funding process and policies based on data and judgment.
- Reached conformity with product quality specifications by suggesting corrective actions.
Crothall
Savannah, GA
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Managed teams to guarantee successful supply chain pipeline for markets.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Aramark
Richmond, VA
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Managed teams to guarantee successful supply chain pipeline for markets.
- Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Provided documentation of processes to comply with regulations and company policies.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Director II
Carilion Roanoke Memorial Hospital
Roanoke, VA
01.2016 - 01.2020
- Report to Environmental Service Senior Director
- Plan, administer and direct all activities relative to housekeeping, complying with the Company policy, state and federal regulatory agencies and client
- Interviewing and select new hires to housekeeping and supervisory level
- Assist in safety and Company training as need
- Lead housekeeping staff and supervisors, training as need
- Regulates work flow, assigns duties to workers and inspect work for conformance to prescribed standards of cleanliness
- Regulates and maintain floor care program
- Payroll
- Inventory stock to ensure adequate supplies
- Monitor and operate a Bed tracking software
- Control expenses within area of responsibility
- Provides a comprehensive and easy to use resource for current, OSHA standards and compliance-related information
- JCAHO Element of Performance to specific federal regulations
- Keep administration informed of activities, needs, or concerns
Assistant Director
Memorial Health
, 535 Beds
10.2014 - 01.2016
- Report to Environmental Service Director
- Managed 4 Operations Managers and 142 employees
- Plan, administer and direct all activities relative to housekeeping, complying with the Company policy, state and federal regulatory agencies and client
- Interviewing and select new hires to housekeeping and supervisory level
- Assist in safety and Company training as need
- Lead housekeeping staff and supervisors, training as need
- Regulates work flow, assigns duties to workers and inspect work for conformance to prescribed standards of cleanliness
- Regulates and maintain floor care program
- Inventory stock to ensure adequate supplies
- Monitor and operate a Bed tracking software
- Control expenses within area of responsibility
- Provides a comprehensive and easy to use resource for current, OSHA standards and compliance-related information
- JCAHO Element of Performance to specific federal regulations
- Keep administration informed of activities, needs, or concerns
- Maintain records and statistics for administrative and regulatory purposes
- Plan, organize, direct, coordinate, and supervise functions and activities of the department
- Establish work standards and work flow
- Establish and implement policies and procedures for departmental operations
- Perform other related duties as assigned
EVS Assistant Director
MCV- VCU Medical Center
, Beds
12.2010 - 09.2014
- Deliver strong operational performance by executing against ARAMARK Healthcare and regulatory agency standards and programs, continually monitoring operations and completing EVS quality assessments and necessary action plans to provide optimal environmental services and drive patient satisfaction
- Ensure compliance with appropriate infection prevention, safety, OSHA, Joint Commission and regulatory standards
- Interact with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding
- Rovide overall direction and manages performance for all front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
- Develop operational component forecasts and is able to explain variances
- Nsures consistent application and regular use of all ISIS Pro modules to properly manage the operation
- Perform other related duties as assigned by EVS Director and District Manager.
Operations Manager
Sodexho, Ocala Regional Medical Center, 300 Bed Medical Center
Ocala, FL
07.2007 - 12.2010
- Report to Environmental Service Director
- Plan, administer and direct all activities relative to housekeeping, complying with the Company policy, state and federal regulatory agencies and client
- Interviewing and select new hires to housekeeping and supervisory level
- Assist in safety and Company training as need
- Lead housekeeping staff and supervisors, training as need
- Regulates work flow, assigns duties to workers and inspect work for conformance to prescribed standards of cleanliness
- Regulates and maintain floor care program
- Inventory stock to ensure adequate supplies
- Monitor and operate a Bed tracking software
- Control expenses within area of responsibility
- Provides a comprehensive and easy to use resource for current, OSHA standards and compliance-related information
- JCAHO Element of Performance to specific federal regulations
- Keep administration informed of activities, needs, or concerns
- Maintain records and statistics for administrative and regulatory purposes
- Plan, organize, direct, coordinate, and supervise functions and activities of the department
- Establish work standards and work flow
- Establish and implement policies and procedures for departmental operations
- Perform other related duties as assigned
Assistant Director
CJW Medical Center
Chippenham, Beds
01.2004 - 01.2007
Environmental Services
Transportation and Linen Services
- Report to Environmental Service Director
- Management 6 Supervisors and 91 FTE
- Plan, administer and direct all activities relative to housekeeping, complying with the Company policy, state and federal regulatory agencies and client
- Interviewing and select new hires to housekeeping and supervisory level
- Assist in safety and Company training as need
- Regulates work flow, assigns duties to workers and inspect work for conformance to prescribed standards of cleanliness
- Establish and implement policies and procedures for departmental operations
- Demonstrate good communication skills with clients
- Encourage and nurture associate creativity and innovation within the Healthcare system
- Establish and implement policies and procedures for departmental operations
- Demonstrate good communication skills with clients
- Encourage and nurture associate creativity and innovation within the Healthcare system
- Perform other related duties as assigned.
Education
Rutledge College
1989
undefined
John F Kennedy High School
1984
Skills
- Verbal and Written Communication
- Personnel Activity Coordination
- Production Details Brainstorming
- Task Delegation
- Production Standards Conformance
- Attention to Detail
- Time Management
- Crew Supervision
- Problem Solving
- Critical Thinking
- Performance Evaluations
- Work Planning and Prioritization
- Operational Reporting
- Administrative Functions
- Schedule Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director III
SSC Service Solution – Compass Group, Crothall – Compass Group
01.2020 - Current
Director II
Carilion Roanoke Memorial Hospital
01.2016 - 01.2020
Assistant Director
Memorial Health
10.2014 - 01.2016
EVS Assistant Director
MCV- VCU Medical Center
12.2010 - 09.2014
Operations Manager
Sodexho, Ocala Regional Medical Center, 300 Bed Medical Center
07.2007 - 12.2010
Assistant Director
CJW Medical Center
01.2004 - 01.2007
Crothall
Aramark
Environmental Services
Transportation and Linen Services
Rutledge College
undefined
John F Kennedy High School
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