Results-driven project manager with over ten years of experience in leading impactful technology and business transformations. Proficient in Agile, Scrum, Waterfall, and hybrid methodologies, with a strong ability to manage cross-functional teams and deliver value-focused solutions. Known for effective stakeholder communication and risk management, utilizing tools like JIRA, Microsoft Project, and Salesforce to streamline workflows. Committed to enhancing customer experiences and exceeding business objectives in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager & Scrum Master
OEConnection
01.2024 - Current
Company Overview: OEConnect is a leading software solutions company that enhances the automotive industry by connecting original equipment manufacturers (OEMs) with mechanic and collision shops
With a strong presence in the U.S., Europe, and Canada, we serve thousands of B2B clients
Our recent acquisition of OPS Trax enables us to provide even greater value and productivity
Assigned to multiple Projects and managed four scrum teams
Facilitating scrum events with the Dev team of .Net Developers UI-UX Developers and Java developers, which include Backlog Refinement Product/Sprint, Grooming sessions (planning Poker), Capacity Planning, Sprint Planning Dev/QA Testing/Performance Test, Sprint Review, Retrospective, Release planning
These applications are built on AWS/SQL with .Net code
Coordinate Release management across all development PODs and create communication across all channels
Ensuring that all regression bugs are tracked and fixed promptly
Perform the development Manager role for 4 months before hiring a replacement
OEConnect is a leading software solutions company that enhances the automotive industry by connecting original equipment manufacturers (OEMs) with mechanic and collision shops
With a strong presence in the U.S., Europe, and Canada, we serve thousands of B2B clients
Our recent acquisition of OPS Trax enables us to provide even greater value and productivity
Technical Project Manager
Ryder System Inc
04.2023 - 12.2023
LMS DataMart Modernization Project: This project enhanced Logistic Management Solutions (LMS), a SQL Server cluster with three nodes (active, passive, and DR) using an always-on failover cluster for availability
Created a project plan for Datamart, LMS SQL upgrade, and TBV project with MS project
Created a roadmap and high-level timeline to deliver LMS DataMart Modernization Project
Managed budget in Planview for all projects and allocate hour estimates for resource forecast
Ensured that status report communication is done weekly with stakeholders to address identified risks, open issues, completed tasks, and next steps, which will also show the project's current state
Created a cost model for all the projects to determine the overall budget with estimates from all the teams
Used Tailoring Matric documentation to measure project phase gate
Trained the trainer and updating training documents
Coordinating operational readiness and Business readiness activities
Assists in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Plan and manage processes, procedures, and policies to improve quality assurance
Ability to lead daily/weekly stand-ups and Project Coordination meetings
Effective coordination with cross-functional team members ensures all parties are on track with project requirements, deadlines, and schedules
Employs risk management techniques to minimize threats to project success
Project Manager & Scrum Master
Advanced Auto Parts (AAP)
03.2022 - 03.2023
Company Overview: The GEMPro (WP/AAP Salesforce Org - Sales Cloud/Service Cloud) project is a Tier 1 initiative aimed at transforming the professional customer experience
Planned and managed multiple projects as a Project Manager at AAP, ensuring expertise in CRM with Salesforce Development (Sales Cloud and Service Cloud) system engineering
Developed a roadmap for IT-Infrastructure management during the ongoing CRM modernization
Managed a project involving the modernization of the legacy system CCBD to CCPro, which included migration from AWS/Oracle/ETL solutions to a cloud-based Microsoft Azure environment
Spearheaded the CRM Professional modernization by migrating from CCBD AWS to the CCPro Integration layer on Microsoft Azure with a Postgres application
As Scrum team manager, I delivered eight key services, collaborating with stakeholders and leveraging Salesforce for efficient API communication
Responsible for all scrum events within an agile framework, including Sprint planning, setting Sprint goals, Daily Scrums, Sprint Reviews, Sprint Retrospectives, capacity planning, grooming sessions, backlog refinement, and PI planning under the SAFe Agile methodology
Performed the role of release manager, obtaining approval for the release package from CAB/CMC
The GEMPro (WP/AAP Salesforce Org - Sales Cloud/Service Cloud) project is a Tier 1 initiative aimed at transforming the professional customer experience
IT Project Manager - Enterprise Data Management Dept
Cummins
10.2021 - 03.2022
C-Filtration Product Catalog R3: This project is about improving the product catalog team processes and functionalities that will have an impact globally
Windchill PLM: this project consolidates source systems of other business streams owned by Cummins Inc to a single source system that a third-party vendor maintains
Facilitate a session of understanding all out-of-box functionalities and recommend FIT GAP analysis to understand the complex requirement
Managed MDM through Microsoft Power BI (Business Intelligence)
We have a data governance strategy that ensures responsible and secure data usage, quality, retention, and protection
Data clean-up for accuracy from different data sources such as Sales, Orders, Contact, Product SKU, OEM, and Leads
Manage and implement Business intelligence tools on Informatica PIMs
IT Project Manager III & Salesforce Administrator Officer
LocalTech LLC USA
05.2016 - 01.2017
Expertise in Microsoft Azure (IaaS, PaaS, SaaS) and Salesforce configuration to enhance efficiency and user satisfaction
Strong communication skills for gathering requirements and implementing user-focused improvements
Experience with integration from HubSpot, Salesforce, and Google Analytics
Proficient in user management, onboarding, and role assignments
Skilled in delivering scalable solutions and training to improve user adoption
Project Team Lead - IT Department
Zenith Bank Plc
04.2013 - 05.2016
Mysis Project is a cloud-based application that streamlines banking processes and impacts systems like Xpath and Phoenix Core Banking