Grace Meyer
Crisfield,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Conference Services Manager
Snell & Wilmer Law
Phoenix, AZ
06.2018 - 04.2021
- Created cost-effective event budgets by researching and comparing available vendors and locations..
- Planned and promoted all events by coordinating with clients to determine objectives and technical requirements
- Trained and supervised departmental and third-party personnel to keep everyone in line with Snell & Wilmer policies.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Organized logistics and materials for each meeting,
- Coordinated florists, photographers and musicians during for events.
- Supervised onsite team of caterers, audio-visual technicians and facility management team.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Managed administrative logistics of events planning, event booking and event promotions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Delivered services to customer locations within specific timeframes.
- Processing bills and helping clients or customers with any questions.
- Directing clients to correct offices.
- Answering and transferring phone calls to correct person.
- Greeting clients when they arrive for meetings and direct to correct office.
- Managed incoming/outgoing mail, emails.
- Staff reviews.
- Excellent customer service and team player.
Loan Processor
Bank Of America
Phoenix, AZ
08.2017 - 06.2018
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering vehicle loans.
- Checked packages for appropriate documentation.
- Provided quick turnaround times to maintain fast-past schedule.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Developed and maintained courteous and effective working relationships.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Provided exemplary level of customer service to clients and company personnel.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Increased customer satisfaction by resolving issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Event Specialist
Zen Catering
Brisbane , Queensland
08.2016 - 08.2017
- Managed event logistics and operations.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Interfaced with clients to understand event objectives.
- Accurately calculated and processed expenses during and after events.
- Selected and ordered décor and event materials.
- Coordinated schedules and timelines for events.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Negotiated and worked with venues and vendors to carry out event objectives.
- Managed administrative logistics of events planning, event booking and event promotions.
- Led vendor negotiations to obtain cost-effective services and products.
Education
GED -
Innisfail State High School
Australia11.1979
Skills
- Staff Leadership
- Program Planning and Development
- Payment Approval
- Administrative Recordkeeping
- Problem Anticipation and Resolution
- Catering Oversight
- Client Relations
- Staff Training
- Team Leadership and Motivation
- Multitasking and Prioritization
- Clear Communication
- Quality Assurance
Certification
Event planning certificate
Business Certificate
Serv Safe Certified
Timeline
Conference Services Manager
Snell & Wilmer Law
06.2018 - 04.2021
Loan Processor
Bank Of America
08.2017 - 06.2018
Event Specialist
Zen Catering
08.2016 - 08.2017
GED -
Innisfail State High School
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