Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cole Alloway

Des Moines, IA, United States, 50309

Summary

A goal-oriented leader with a passion for building teams, driving profitability, and encouraging  growth. 17+ years of experience in team management, customer service, sales, portfolio  management, underwriting, and training; including a proven track record of establishing  strategic processes to streamline efficiencies and exceed goals for sales partners and  customers

Overview

11
11
years of professional experience

Work History

Broker Partner Manager

Nationwide Insurance
01.2021 - Current
  • Fostered an environment of adaptability, transformation, accountability, and partnership within my territory
  • Conducted comprehensive market research to identify and analyze profitable target markets, leading to the development of tailored marketing strategies with the goal of increasing revenue
  • Developed and maintained a robust pipeline of potential broker partners, ensuring a steady flow of new business opportunities
  • Planned and executed comprehensive training programs for brokers, improving their product knowledge and sales techniques.
  • Elevated partner engagement by maintaining visibility and open communication
  • Built and nurtured strong relationships with internal teams and external partners, fostering collaboration and driving mutual success.
  • Exceeded performance objectives 2021-current

Personal Lines Sales Supervisor

Nationwide Insurance
07.2019 - 01.2021
  • Coached, motivated, and managed 15 Direct Sales  Agents to success and personal records
  • Developed action plans to increase metrics and sell profitable business
  • Consistently worked with our business-unit partners to develop and maintain  Independent Agency relationships
  • Generated comprehensive and detailed reports about team performance, commission related objectives, and deadlines
  • Created a culture of accountability through transparency as well as Lean standards
  • Identified sales coaching opportunities and implemented strategic action as necessary 


Direct Personal Lines & Retention Team Lead

Nationwide Insurance
02.2018 - 07.2019
  • Provided direction, instructions, coaching, and guidance to  new agents in a Training Environment
  • Produced and implement strategic processes to make our sales approach more  efficient and streamlined to better suit the needs of our sales partners and customers
  • Supported team manager and perform management duties when manager is absent  or out of office, including but not limited to report generation, leading huddles, and  other day to day activities
  • Developed strategies and engagement-focused activities to promote agent  performance and unify departments across units
  • Generated comprehensive and detailed reports about team performance, commission related objectives, and deadlines

Personal Lines Underwriter

Nationwide Insurance
10.2016 - 02.2018
  • Responsible for maintaining up to date knowledge, guidelines, and  state-level rules for all personal lines states
  • Identified business opportunities with potential new clients through all channels,  Exclusive and Independent
  • Evaluated and analyzed risk to determine appropriate business decisions with a focus  on profitability
  • Acted as a direct consultant with agents via phone and email to help evaluate risk and determine the best course of action for new business
  • Helped coach agents to become more knowledgeable front-line underwriters to  ensure profitability across all new business

Direct National Sales Agent

Nationwide Insurance
07.2014 - 10.2016
  • Sold various P&C Insurance to individuals through cross-selling tactics and  insurance education
  • Developed and maintain a book of business through the use of inbound and  outbound calling
  • Customized the insurance programs to suit individual consumer needs, often  covering a variety of solutions
  • Maintained a balance between my daily job duties and the Excel program  where I collaborate with a group of peers to identify and solve organizational  issues within the business unit
  • Worked hand in hand with Underwriting to help evaluate risk and obtain  binder coverage

Education

Liberal Arts - Psychology

The University of Iowa
Iowa City, IA
12-2010

Skills

  • Communication
  • Adaptability
  • Influence
  • Time Management
  • Relationship Building
  • Goal Oriented
  • Executive Presence
  • Partnership

Accomplishments

CLCS Designation


PLCS Designation

Timeline

Broker Partner Manager

Nationwide Insurance
01.2021 - Current

Personal Lines Sales Supervisor

Nationwide Insurance
07.2019 - 01.2021

Direct Personal Lines & Retention Team Lead

Nationwide Insurance
02.2018 - 07.2019

Personal Lines Underwriter

Nationwide Insurance
10.2016 - 02.2018

Direct National Sales Agent

Nationwide Insurance
07.2014 - 10.2016

Liberal Arts - Psychology

The University of Iowa

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Cole Alloway