Sen Shalom
315 Arbor Drive,MO
Summary
Experienced with guest service, ensuring welcoming and efficient environment for all patrons. Utilizes strong communication skills to facilitate smooth operations and address guest needs promptly. Track record of maintaining cleanliness and organization while managing multiple tasks efficiently.
Overview
10
10
years of professional experience
Work History
Front of House Waiter
Arnauds French Restaurant
New Orleans, LA
01.2016 - 09.2019
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of front-of-house areas.
Food and Beverage Bartender
Hard Rock Cafe
Chicago, IL
01.2013 - 04.2016
- Operated bar equipment and tools to prepare a variety of drinks efficiently.
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of the bar area, adhering to health standards.
- Assisted in training new staff on bartending techniques and operational procedures.
- Managed inventory levels and restocked supplies to meet demand during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Food and Beverage Attendant
Cafe Marigny
New Orleans, LA
03.2010 - 04.2013
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu items, service standards, and operational procedures.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Education
Bachelor of Science - Environmental Biology
Pennsylvania State University
University Park, PA06.2008
High School Diploma -
High Point Academy
Morgantown, PA06.2000
Skills
Food safety awareness
Customer service
Attention to detail
Team collaboration
Safe food handling
Languages
Spanish
Native or Bilingual
Timeline
Front of House Waiter
Arnauds French Restaurant
01.2016 - 09.2019
Food and Beverage Bartender
Hard Rock Cafe
01.2013 - 04.2016
Food and Beverage Attendant
Cafe Marigny
03.2010 - 04.2013
Bachelor of Science - Environmental Biology
Pennsylvania State University
High School Diploma -
High Point Academy