Lori Wilson
Los Banos,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Independent Contractor
Myslef
10.2008 - Current
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Assisted clients in defining project goals, creating a roadmap for success by developing tailored strategies and plans.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Analyzed user feedback to gather input and identify areas required for improvement.
Senior Administrative Executive
Fairchild Semiconductor
10.1998 - 02.2022
- Streamlined office operations by implementing efficient administrative processes and policies.
- Developed comprehensive budget reports for the department, resulting in improved financial management and resource allocation.
- Spearheaded successful event planning initiatives for company-wide gatherings, fostering a strong sense of community and employee morale.
- Served as a liaison between upper management and employees, facilitating transparent communication of expectations and feedback.
- Coordinated travel arrangements for executives and visiting clients, ensuring seamless logistics while minimizing expenses where possible.
- Upheld a high level of confidentiality when handling sensitive information pertaining to personnel matters or company strategies.
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
- Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
- Wrote and prepared deliberate yet flexible agendas for company meetings.
- Collected data, input records and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Maintained protocol throughout routine work days and special events.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
B.A. Industrial And Product Design
San Jose State University
05.1996
Skills
- Workload Management
- Schedule Management
- Client Relationship Building
- Project Management
- Decision Making
- Problem Solving
- Leadership Abilities
- Customer Service
- Attention to Detail
- Project Planning
- Customer Support
Timeline
Independent Contractor
Myslef
10.2008 - Current
Senior Administrative Executive
Fairchild Semiconductor
10.1998 - 02.2022
B.A. Industrial And Product Design
San Jose State University