Microsoft Word
EMILY RICH
Administrative Assistant
Concord,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Assistant/Office Manager
Brian Servatius. Attorney at Law
Hayward, CA
01.2008 - 01.2016
- Assisted with receptionist duties, file organization, and research
- Created client files, records, and maintained both hard copy and digital
- Created Chapter 7 & 13 Bankruptcy petitions and filed electronically
- Developed a working relationship with clients, court personnel and attorneys
- Filed all court documents electronically on behalf of attorneys
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled client correspondence and tracked records to foster office efficiency.
Teachers Aide
YMCA
01.2006 - 01.2008
- Assisted teacher with lessons activates and play time Communicated regularly with parents about student daily activities and behaviors Completed evening classroom and play area clean up and closing duties Familiarized parents with center’s policies, regulations, fees and curriculum Maintained accurate and detailed records including staff and child files on enrollment, attendance, safety, emergency contact and incident reports.
Education
National Holistic Institute
01.2008 - 01.2009
Associate of Arts - Liberal Arts And General Studies
Cohabit College
Hayward, CA 01.2010 - 03.2013
Skills
Office administration
Process optimization
Customer and client relations
Scheduling
Database administration
Records management
75 WPM typing speed
Software
Google Suite
Powerpoint
Excel
Microsoft Suite, Excel, Powerpoint, Google Suite
Proficient in the workings of Microsoft for creating and editing. Knowledgeable in the Google suite for email, collaborative projects and calendar tasks. Confident in spreadsheet creation with Excel and can also make powerpoint presentations.
Timeline
Associate of Arts - Liberal Arts And General Studies
Cohabit College
01.2010 - 03.2013
Administrative Assistant/Office Manager
Brian Servatius. Attorney at Law
01.2008 - 01.2016
National Holistic Institute
01.2008 - 01.2009
Teachers Aide
YMCA
01.2006 - 01.2008