Lisa Nippe
Petaluma,CA
Summary
Accomplished food service professional with experience in restaurant operations and fine catering, recognized for outstanding customer service and a strong commitment to enhancing guest experiences. Expertise includes anticipating guest needs, team leadership, and fostering a peaceful dining atmosphere. Aiming to further elevate service quality and operational excellence within a dynamic food service environment. Passionate about serving others in diverse capacities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Harvest Christian Academy School
Petaluma, CA
07.2023 - Current
- Help with overall classroom organization and management.
- Coordinate with the teacher to identify and support students with special needs.
- Occasionally step in as a substitute teacher.
- Supports teacher by preparing and organizing instructional materials, including textbooks and handouts.
- Provide guidance to students on classroom assignments and activities.
- Work one-on-one with special-needs students to help navigate through school challenges.
Senior Service Captain
Componere Fine Catering
Emeryville, CA
07.2021 - Current
- Aide in event setup and preparation, such as setting up the dining room, food stations, and scullery area.
- Collaborate with the producer and event manager to anticipate specific client needs, as well as any special VIP requests or needs.
- Help to coach staff on general service etiquette, efficiency, and strategies to enhance performance, and improve customer service.
- Provide initial guest services, such as greeting, passing welcome beverages, or passing hors d'oeuvres.
- Lead and direct service teams during food expediting.
- Provide guest services during dining, making sure they feel satisfied with their overall experience of the event.
- Occasionally, help chefs in food preparation if managing a food station.
- Aide in breaking down after the event is over, including clearing all dishes, striking decor, clearing linens, breaking down tables, and packing the truck.
Dental Assistant
Dr Christian Kjeldsen
Petaluma, CA
08.2010 - 01.2013
- Took digital X-rays of teeth using radiographic equipment.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Laid out dental instruments and equipment before procedures.
- Kept track of treatment information in patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Ordered supplies necessary for daily operations of the practice.
Waitress
Cafe Citti
Kendwood , CA
04.2008 - 01.2013
- Assisted in seating guests at tables.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Rolled silverware, and set up food stations and dining areas to prepare for the next shift.
- Presented food and beverages to guests at tables.
- Prepared checks accurately and processed payments promptly.
- Assisted in an overall satisfactory experience for guests.
Education
Some College (No Degree) -
Santa Rosa Junior College
Santa Rosa, CASkills
- Anticipating the needs of others
- Hospitality and accommodation
- Empathy and compassion
- Relationship building
- Instructional assistance
- Conflict Resolution
- Dining area maintenance
- Food handling safety
- Time management
- Food service etiquette
Affiliations
- Enjoy reading books and spending time with my four girls, hiking, and gardening.
Certification
- Completion of California Food Handlers Course
Timeline
Teacher Assistant
Harvest Christian Academy School
07.2023 - Current
Senior Service Captain
Componere Fine Catering
07.2021 - Current
Dental Assistant
Dr Christian Kjeldsen
08.2010 - 01.2013
Waitress
Cafe Citti
04.2008 - 01.2013
- Completion of California Food Handlers Course
Some College (No Degree) -
Santa Rosa Junior College
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