Marissa Ryan
Stockton,CA
Summary
6 years of customer service experience, conducted in di ferent environments. Strong background in multitasking, management,
and supervision. Proven ability to apply personal, professional, and academic knowledge to various problems. Detail-oriented
and creative in problem-solving and planning.
Overview
8
8
years of professional experience
Work History
CAREGIVER
We Care 4 Yolo
Davis, CA
01.2021 - 07.2022
- Worked in cooperation with family and outside providers to meet the physical and emotional needs of patients.
- Worked with high-functioning autistic pt
- Adjusted schedule according to the needs of pt
- And strong communication with parents
- Engaged clients through conversation and companionship, promoting independence and social requirements.
PATIENT CARE TECHNICIAN
SUTTER HEALTH SURGERY OUTPATIENT SERVICES
Sacramento, CA
05.2021 - 11.2021
- Prepping the patient before surgery includes; weight/height measurement, urine sample if needed, change into gown, vitals, shaving operative site, and cleaning site as well
- Post-surgery I would hook the patient to EKG, oxygen, blanket warmer, ice on the operative site, and a small snack/drink if the nurse/doctor approved
- Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
CERTIFIED NURSING ASSISTANT
VACAVILLE CONVALESCENT AND REHAB
Vacaville, CA
02.2020 - 05.2021
- I have provided activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals
- Maintained patient stability by checking vital signs and weight; testing urine and recording intake and output information
- Followed HIPAA regulations to maintain the con dentiality of sensitive medical and personal information.
- Observed patient status and response changes and immediately communicated concerns to nursing sta f.
CASHIER/NIGHT MANAGER
SAFEWAY
American Canyon, CA
02.2016 - 06.2020
- As the primary contact for Safeway customers, I provided friendly, courteous, and helpful service.
- Responsible for operating a computerized cash register to itemize and total customers' purchases.
- I've dealt with customer complaints or price disputes and answered telephone/make or answer intercom pages.
- As a night manager, I was responsible for appropriately handling emergencies, customer complaints, and employee/customer accidents including supervising all store personnel
- In the absence of the store director, I was responsible for delegation, follow-up, checking each department, recalls, and a rming the store is functioning well in all aspects.
COURTESY CLERK
SAFEWAY
American Canyon, CA
10.2015 - 01.2016
- Reviewed nancial statements and activity reports to measure productivity and goal achievement.
- Focused on customer needs, including bagging groceries, handling damaged or returned products, and assisting customers to carry groceries
- Perform cleanup duties in the aisles, and bathrooms, and sometimes assist with the cleanup of other departments.
- Checked item prices and veri ed store purchases.
- Greeted and thanked customers upon store entry and exit.
VOLUNTEER
Mass Vaccination Clinic With Dr. Jau Lee
Dixon, CA
03.2021 - 03.2021
- People
- Leadership
- Time-Management
- Outpatient Care
- Taking Vital Signs
- Delegation/Follow-Up
- Autism and Spectrum Disorders
- BLS Certi cation
EMERGENCY ROOM VOLUNTEER
NorthBay Medical Center, Fair
, CA
10.2019 - 11.2019
Education
BACHELOR OF ARTS - PHILOSOPHY, HOLISTIC HEALTH
San Francisco State University
ASSOCIATE - ARTS
A.A - GENERAL SCIENCE
Solano Community College
ASSOCIATE - SCIENCE
A.S - BIOMEDICAL SCIENCE
Solano Community College
Timeline
PATIENT CARE TECHNICIAN
SUTTER HEALTH SURGERY OUTPATIENT SERVICES
05.2021 - 11.2021
VOLUNTEER
Mass Vaccination Clinic With Dr. Jau Lee
03.2021 - 03.2021
CAREGIVER
We Care 4 Yolo
01.2021 - 07.2022
CERTIFIED NURSING ASSISTANT
VACAVILLE CONVALESCENT AND REHAB
02.2020 - 05.2021
EMERGENCY ROOM VOLUNTEER
NorthBay Medical Center, Fair
10.2019 - 11.2019
CASHIER/NIGHT MANAGER
SAFEWAY
02.2016 - 06.2020
COURTESY CLERK
SAFEWAY
10.2015 - 01.2016
BACHELOR OF ARTS - PHILOSOPHY, HOLISTIC HEALTH
San Francisco State University
ASSOCIATE - ARTS
A.A - GENERAL SCIENCE
Solano Community College
ASSOCIATE - SCIENCE
A.S - BIOMEDICAL SCIENCE
Solano Community College
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