Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Christy Radico

Conway,SC

Summary

Having over a decade of experience in the hospitality industry, I have developed expertise as a bartender and manager. My career has spanned diverse settings, including cozy corner bars, bustling nightclubs, and prestigious 5-star restaurants. This varied background has provided me with a profound understanding of the industry and the capacity to adapt seamlessly to different environments. My passion lies in delivering exceptional customer service and crafting memorable experiences for patrons.

Overview

8
8
years of professional experience

Work History

Bartender

North Beach Resort
04.2024 - 08.2024
  • Followed strict recipes and drink measurements to minimize product used.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Lead Bartender

Twenty One Pips
06.2022 - 03.2024
  • Spearheaded a team of bartenders, delivering top-notch customer service and premium quality beverages
  • Conceptualized and introduced innovative cocktail recipes and seasonal menus, driving sales growth
  • Fostered robust relationships with regular customers, enhancing customer loyalty and business growth
  • Efficiently managed cash transactions and performed opening/closing duties, ensuring operational smoothness
  • Successfully resolved customer complaints, maintaining high levels of customer satisfaction
  • Recruited and trained new employees, enhancing team performance and productivity
  • Performed meticulous daily and weekly inventory checks, ensuring optimal stock levels
  • Oversaw procurement of alcohol and front of house supplies, ensuring quality and cost-effectiveness
  • Collaborated with clients on event planning, ensuring successful execution and customer satisfaction
  • Introduced a profitable Happy Hour initiative, resulting in significant sales increase
  • Implemented efficient systems and processes, improving operational efficiency and productivity
  • Maintained strong vendor relationships, ensuring quality supplies at cost-effective prices
  • Boosted team morale by initiating staff engagement programs, leading to improved service quality.

Lead Bartender

214 Restaurant
02.2022 - 05.2022
  • Spearheaded the creation of innovative cocktails by integrating the latest mixology trends with infused liquors and house-made syrups
  • Enforced strict cleanliness protocols for bar equipment, adhering to local and state sanitation regulations
  • Recruited and mentored a high-performing team, fostering a culture of exceptional service
  • Proactively addressed potential service issues, ensuring customer satisfaction and repeat business
  • Boosted bar's reputation and customer base through unique drink offerings and superior service
  • Elevated bar's market position by innovating drink menu, leading to increased patronage
  • Pioneered a training program enhancing team's mixology skills, uplifting service standards
  • Cultivated a team-oriented environment, significantly reducing staff turnover.

Lead Bartender

Rams Head Tavern
10.2021 - 03.2022
  • Led training sessions for new staff, ensuring adherence to cash handling protocols
  • Innovatively crafted a guest-inspired drink menu, driving a surge in liquor sales
  • Efficiently organized weekly and private events, demonstrating strong coordination skills
  • Successfully managed opening and closing operations of the bar
  • Boosted customer satisfaction and revenue through personalized service and menu offerings
  • Mentored new team members, fostering a collaborative and efficient work environment.

Bar Manager

Chadds Ford Tavern
10.2018 - 05.2020
  • Spearheaded the development of innovative signature cocktails, aligning with seasonal menu shifts
  • Boosted bar revenue through strategic drink creation and menu planning
  • Led social media management, driving increased customer traffic
  • Oversaw the hiring and training process of new bartenders, fostering a high-performing team
  • Effectively organized events for large parties, enhancing customer experience and satisfaction
  • Enhanced team performance by recruiting, training, and mentoring new bartending staff
  • Implemented customer feedback mechanisms that improved menu offerings and service
  • Enhanced supplier relations, ensuring high-quality ingredients for signature cocktails.

Manager

GG Italian
06.2016 - 10.2018
  • Managed daily operations, ensuring smooth workflow and customer satisfaction
  • Innovatively designed and implemented bar menus, boosting customer engagement
  • Led hiring and training of staff, fostering a collaborative work environment
  • Effectively resolved conflicts, maintaining a positive atmosphere
  • Oversaw inventory and P&L, resulting in optimal resource utilization
  • Revolutionized the bar experience, making GG Italian the go-to spot for unique libations and events
  • Introduced unique events at GG Italian, transforming client experience and loyalty
  • Refined supply chain logistics, ensuring timely deliveries.

Education

College in Business -

Delaware County Community College
Media, PA
05.2002

Skills

  • Bartending
  • Social Media Management
  • Serving Experience
  • Event Planning
  • Team management
  • Leadership
  • Account management
  • Sales
  • Customer service
  • Hospitality
  • Restaurant Management
  • Budgeting
  • Pricing
  • POS
  • Interviewing
  • Menu planning
  • Fine dining experience
  • Hospitality management
  • Events management
  • Food service

Timeline

Bartender

North Beach Resort
04.2024 - 08.2024

Lead Bartender

Twenty One Pips
06.2022 - 03.2024

Lead Bartender

214 Restaurant
02.2022 - 05.2022

Lead Bartender

Rams Head Tavern
10.2021 - 03.2022

Bar Manager

Chadds Ford Tavern
10.2018 - 05.2020

Manager

GG Italian
06.2016 - 10.2018

College in Business -

Delaware County Community College

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Christy Radico