To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
ESS
01.2024 - Current
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Incorporated technology into learning to enhance student engagement and learning.
Customer Service Representative
MyPillow
10.2021 - Current
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Promptly responded to inquiries and requests from prospective customers.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Answered constant flow of customer calls with minimal wait times.
Processed customer service orders promptly to increase customer satisfaction.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Teacher
Solid Rock Christian School
09.2019 - 01.2022
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Embroidery Machine Operator
Eagle Embroidery & Screen Printing
09.2015 - 08.2019
Operated computerized embroidery machine to complete work to order specification.
Increased efficiency with effective thread color changes and machine adjustments for various projects.
Prevented downtime due to technical issues by proactively identifying potential problems with machines and addressing them promptly.
Assisted in inventory management, ensuring adequate supplies of materials for seamless production continuation.
Enhanced product quality by diligently inspecting finished embroidery for flaws and defects.
Ensured precise pattern placement through careful interpretation of design specifications provided by clients or designers.