Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prescilla Martinez

Fullerton,CA

Summary

Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavior Technician

Behavior One Autism Solutions
03.2023 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Adapted therapy materials as needed to meet the unique needs of each client, ensuring optimal engagement during sessions.
  • Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Maintained patient records, documenting changes in patient condition.
  • Worked as part of a collaborative team to address the changing needs of children and families.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.

Sales lead

Journeys
06.2022 - 03.2023
  • Accomplishes department objectives by managing staff; planning, and evaluating department activities
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Performed inventory control procedures to manage stock.
  • Handled cash register operations and customer transactions to process payments.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Greeted customers and provided product advice to increase sales.
  • Trained new employees on customer service, money handling and organizing strategies.


Guest Advocate

Target
04.2021 - 03.2022
  • Maintained company policies and procedures to ensure consistency of guest experiences
  • Responded to guest requests for special arrangements or services, such as returning items and bringing items they ordered to their car
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

Sandwich Artist

Jersey Mikes
01.2021 - 04.2021
  • Served as a friendly, hardworking, and punctual employee
  • Utilized strong decision-making and problem-solving skills
  • Worked well independently and on a team to solve problems on creating sandwiches, bagging, and taking orders
  • Worked well in a fast-paced and rapidly changing environment
  • Kept workplace clean and organized in line with restaurant policies.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Restocked and rotated stock in display case to mitigate stock loss.

Education

Bachelor of Science - Human Services with emphasis on Mental Health

California State University, Fullerton
Fullerton, CA
08.2024

Skills

  • Sales
  • Data Collection
  • Documentation skills
  • Behavioral Management
  • Client Relationship Development
  • Report Writing
  • Crisis Management and Prevention
  • Applied Behavior Analysis
  • Case Management

Certification

  • Mandated Reporter Training

Timeline

Behavior Technician

Behavior One Autism Solutions
03.2023 - Current

Sales lead

Journeys
06.2022 - 03.2023

Guest Advocate

Target
04.2021 - 03.2022

Sandwich Artist

Jersey Mikes
01.2021 - 04.2021

Bachelor of Science - Human Services with emphasis on Mental Health

California State University, Fullerton

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Prescilla Martinez